In this role, I provide comprehensive administrative support to the Social Services department, ensuring the seamless execution of daily operations. Key responsibilities include:1) Managing sensitive client information and coordinating with service providers to facilitate efficient service delivery.2) Handling a high volume of client inquiries, both in-person and via phone, ensuring timely and accurate responses to social services-related questions.3) Preparing, organizing, and maintaining documents, reports, and correspondence for various social services programs, adhering to strict confidentiality and data management protocols.4) Supporting case management through scheduling, record-keeping, and updating client files in compliance with municipal regulations and policies.5) Assisting in the coordination of departmental meetings, including drafting agendas, recording minutes, and distributing relevant materials.6) Collaborating with internal teams and external agencies to streamline service provision and improve client outcomes.

1) Leadership & Strategic Planning: As the Founder and Co-president, I oversee the overall vision and strategic direction of Smile Care Foundation, ensuring alignment with our mission of supporting and uplifting communities in need.2) Program Development & Execution: I spearhead various youth-led initiatives, including educational drives, food and clothing distribution, visits to old age homes and orphanages, tree plantation, and menstrual hygiene drives, to create sustainable change.3) Team Management: I manage a team of 10 core members and over 100 volunteers, coordinating efforts to maximize impact, while ensuring smooth collaboration despite working remotely from Canada.4) Collaboration & Expansion: I actively explore partnerships and collaborations, sometimes extending our work beyond Delhi to other cities in India, based on project needs and partnership opportunities.5) Community Engagement: I lead efforts to engage with marginalized communities by providing basic education, supporting elderly people, organizing meaningful activities for orphans, and offering work opportunities to women in need.6) Environmental Sustainability: I advocate for environmental care by organizing tree plantation drives across different parts of the city, promoting a greener and healthier environment.7) Advocacy for Women’s Health: I am committed to breaking menstrual taboos through our menstrual hygiene drives, distributing sanitary pads, and raising awareness on hygiene practices in underserved communities.8) Organizational Growth: I am leading efforts to formalize and register Smile Care Foundation, with plans to expand the organization’s reach and operations across India in the near future.

1) primary liaison between the dealership and its clients, ensuring a high level of professionalism and customer service.2) managed all front desk operations, including handling a high volume of inbound communications, scheduling client appointments, and directing inquiries to appropriate departments.3) provided seamless customer support, and representing the GP Bikes brand with a strong customer-centric focus.4) My role required adept multitasking, strong organizational capabilities, and the ability to work efficiently in a dynamic, fast-paced environment.5) Proficient in scheduling appointments & coordinating meetings, utilizing digital calendars and scheduling tools. Extra Projects: Enthusiastically taken on supplementary responsibilities, collaborating with the HR Generalist on various projects, showcasing my adaptability and commitment to supporting cross-functional initiatives within the organization.6) Assisted the manager in the training and onboarding of new employees in the cash department, ensuring they were well-versed in processes, policies, and customer service standards.

1) Delivered exceptional customer service by addressing a wide range of inquiries, concerns, and feedback with a focus on prompt resolution and customer satisfaction.2) Proficient in utilizing point-of-sale (POS) systems to accurately process transactions, manage orders, and ensure efficient checkout experiences.3) Maintained high standards of organization and cleanliness, ensuring strict adherence to health and safety protocols in a fast-paced environment.4) Demonstrated attention to detail and an ability to prioritize tasks, contributing to a seamless and enjoyable customer experience.

1) Spearheaded talent acquisition initiatives, sourcing and attracting top candidates across various industries through diverse channels, including job boards, social media platforms, and networking events.2) Managed the end-to-end recruitment process by coordinating and scheduling interviews between candidates and hiring managers, ensuring a seamless and efficient hiring experience.3) Developed and implemented recruitment strategies to drive scalability and meet high-volume retail hiring needs, optimizing the talent acquisition process for efficiency and effectiveness.4) Conducted in-depth industry and market research to provide clients with valuable insights and actionable recommendations, enabling informed decision-making and tailored recruitment solutions.5) Collaborated closely with clients to understand their specific needs, delivering targeted recruitment strategies and maintaining strong client relationships.6) Leveraged strong analytical and problem-solving skills to assess candidate profiles and market trends, aligning recruitment efforts with evolving industry demands.

1) Spearheaded the recruitment of exchange participants (EPs) for local projects, implementing strategies to attract and engage potential candidates and raise awareness about AIESEC’s initiatives.2) Managed the end-to-end experience for exchange participants, ensuring seamless servicing from recruitment through to project completion.3) Acted as the EP Manager for an exchange participant in Turkey, overseeing their engagement and providing comprehensive support throughout their program.4) Organized and executed an EP engagement event with my team, enhancing participant interaction and fostering a positive experience.5) Coordinated the delivery of services to EPs, ensuring all requirements were met and participants reached the “complete” status efficiently.

1) Contributed to advancing entrepreneurial understanding and skill diversification by organizing and coordinating impactful events and educational courses within the cell.2) Acted as an anchor for a major event, showcasing strong presentation and public speaking skills to engage and inform the audience effectively.3) Managed content creation and writing for the society’s social media platforms, enhancing online presence and engagement through strategic and compelling communication.4) Collaborated with team members to create a deeply fulfilling and collaborative environment, supporting the cell’s mission to foster entrepreneurship and innovation.5) Demonstrated organizational and leadership abilities by overseeing event logistics, content development, and overall coordination, ensuring successful execution and impactful outcomes.