Communicating with customers to inform them about the application, how they can benefit from it, and assisting the customer in marketing their industry by coordinating specialized posts about their products

Providing guidance to students regarding academic majors and programs of study based on their interests and aptitudesCoordinating with Center staff members such as counselors, instructors, and Center administratorsAssisting students in selecting courses that best meet their career goalsHelping students apply for courses and diplomas

Identify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the company’s reputationGo the “extra mile” to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationRecruit and train sales teamMonitor and evaluate the company’s branches

I was in contact with factories in China to coordinate and purchase products for our company