Aya Ebrahim

Aya Ebrahim Email and Phone Number

Customer Success Lead @ Bridge
Aya Ebrahim's Location
Damascus, Damascus Governorate, Syria, Syrian Arab Republic
About Aya Ebrahim

Results-oriented professional with a strong background in healthcare and business operations. Possessing a proven ability to build and maintain relationships, I excel in driving process improvement and achieving organizational goals. Proficiency in pharmaceutical product management, representation, and providing support. Trying to get in qualityanagment domain depends on my master in quality control. I am Seeking a challenging role where I can leverage my analytical skills and strategic thinking to contribute to a high-performing team.

Aya Ebrahim's Current Company Details
Bridge

Bridge

View
Customer Success Lead
None
Website:
jo-bridge.com
Employees:
20
Aya Ebrahim Work Experience Details
  • Bridge
    Customer Success Lead
    Bridge
  • Bridge
    Pharmacist
    Bridge Sep 2023 - Present
    Jordan
    • Provided technical assistance and troubleshooting support to pharmacists using the Bridge application in Jordan, ensuring smooth application functionality and addressing user queries.• Promoted the Bridge application to doctors and pharmacists, highlighting its advantages and benefits.• Researched and maintained up-to-date knowledge of the Bridge application's features and benefits, identifying key selling points for effective product promotion.• Built and maintained strong relationships with pharmacists, addressing their needs and concerns in a timely and professional manner.
  • Powersiment
    Research Assistant
    Powersiment Feb 2023 - Present
    United Arab Emirates
    • Gather and analyze data from various sources, including online databases, surveys, and experiments. Use statistical software to generate insights and create visual representations of data to facilitate understanding.• Assist in developing research proposals by defining research questions, objectives, and methodologies. Provide guidance on structuring and organizing research papers and theses. • Help researchers with the writing process by providing suggestions on content, style, and organization. • Conduct thorough checks for plagiarism and ensure that all sources are properly cited. • Edit and proofread academic papers to improve grammar, punctuation, and overall readability, and format documents according to specific style guides (e.g., APA, MLA, Chicago).
  • Society Pharmacy
    Pharmacist
    Society Pharmacy Sep 2020 - Mar 2024
    Damascus, Damascus Governorate, Syria
    • Accurately processed and dispensed prescriptions, ensuring compliance with physician guidelines and maintaining patient safety.• Provided comprehensive patient care, including medication counseling and education on over-the-counter products, promoting medication adherence and optimal health outcomes.• Managed pharmacy inventory through stock rotation, expiration monitoring, and supplier management to ensure product availability and minimize waste.• Ensured adherence to pharmacy regulations, maintained accurate records, and processed patient billing efficiently.• Interacted with patients and insurance companies regarding medication and service costs, providing clear and informative explanations.
  • Nano Health Suite
    Pharmaceutical Customer Support
    Nano Health Suite Jun 2022 - Jun 2023
    United Arab Emirates
    Provided customer support for AXA and Buhaira insurance in the UAE, Qatar, and Amman, ensuring smooth interactions and addressing customer inquiries.Assisted pharmacists and doctors in resolving any issues or challenges they encountered while using the Nano Health Suit product.Sent targeted emails to customers highlighting the features and benefits of the Nano Health Suit product, fostering engagement and awareness.Educated pharmacists and doctors on the proper use and benefits of the Nano Health Suit product, ensuring optimal utilization.Resolved customer complaints and issues promptly and professionally, maintaining customer satisfaction and loyalty.
  • Eventalen For Cosmetic
    Product Specialist
    Eventalen For Cosmetic Jan 2021 - Jun 2022
    Damascus, Damascus Governorate, Syria
    • Conducted research on new ingredients and trends to develop high-quality cosmetic products.• Promoted company medications to healthcare professionals through in-person visits and presentations, emphasizing product benefits and usage.• Established and maintained strong relationships with key opinion leaders and medical decision-makers.• Provided educational resources and product samples to enhance healthcare professionals' knowledge and prescribing habits.• Collected feedback from healthcare professionals on product performance and market dynamics to inform product development and marketing strategies.• Collaborated with the sales team to create targeted sales and marketing initiatives, aligning efforts to achieve company objectives.• Managed customer interaction records and ensured compliance with ethical and regulatory frameworks, maintaining strong customer relationships and upholding company standards.
  • Levant
    Vip Sales
    Levant Feb 2021 - Aug 2021
    Damascus, Damascus Governorate, Syria
    Marketing for an Application it called Address Which is provided services to the all community in differentfields.
  • Un World Food Programme Wfp
    Fieldworker
    Un World Food Programme Wfp Sep 2020 - Dec 2020
    Damascus, Damascus Governorate, Syria
    Filling forms about economic situation of Syrian families to offering them help.
  • Newgino For Cosmetics
    Medical Representative
    Newgino For Cosmetics Feb 2020 - Oct 2020
    Damascus, Damascus Governorate, Syria
    • Promoted the company's medications to doctors, pharmacists, and healthcare professionals through in-person visits and hospital/clinic presentations, emphasizing product benefits and usage• Established and cultivated strong relationships with key opinion leaders and medical decision-makers. Provided scientific resources and product samples to enhance healthcare professionals' knowledge and prescribing habits• Collected feedback from healthcare professionals regarding product performance and market dynamics. Collaborated with the sales team to create targeted sales and marketing initiatives

Aya Ebrahim Education Details

Frequently Asked Questions about Aya Ebrahim

What company does Aya Ebrahim work for?

Aya Ebrahim works for Bridge

What is Aya Ebrahim's role at the current company?

Aya Ebrahim's current role is Customer Success Lead.

What schools did Aya Ebrahim attend?

Aya Ebrahim attended Syrianvirtualuniversity, Damascus University.

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