Results-oriented professional with a strong background in healthcare and business operations. Possessing a proven ability to build and maintain relationships, I excel in driving process improvement and achieving organizational goals. Proficiency in pharmaceutical product management, representation, and providing support. Trying to get in qualityanagment domain depends on my master in quality control. I am Seeking a challenging role where I can leverage my analytical skills and strategic thinking to contribute to a high-performing team.
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Customer Success LeadBridge -
PharmacistBridge Sep 2023 - PresentJordan• Provided technical assistance and troubleshooting support to pharmacists using the Bridge application in Jordan, ensuring smooth application functionality and addressing user queries.• Promoted the Bridge application to doctors and pharmacists, highlighting its advantages and benefits.• Researched and maintained up-to-date knowledge of the Bridge application's features and benefits, identifying key selling points for effective product promotion.• Built and maintained strong relationships with pharmacists, addressing their needs and concerns in a timely and professional manner. -
Research AssistantPowersiment Feb 2023 - PresentUnited Arab Emirates• Gather and analyze data from various sources, including online databases, surveys, and experiments. Use statistical software to generate insights and create visual representations of data to facilitate understanding.• Assist in developing research proposals by defining research questions, objectives, and methodologies. Provide guidance on structuring and organizing research papers and theses. • Help researchers with the writing process by providing suggestions on content, style, and organization. • Conduct thorough checks for plagiarism and ensure that all sources are properly cited. • Edit and proofread academic papers to improve grammar, punctuation, and overall readability, and format documents according to specific style guides (e.g., APA, MLA, Chicago).
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PharmacistSociety Pharmacy Sep 2020 - Mar 2024Damascus, Damascus Governorate, Syria• Accurately processed and dispensed prescriptions, ensuring compliance with physician guidelines and maintaining patient safety.• Provided comprehensive patient care, including medication counseling and education on over-the-counter products, promoting medication adherence and optimal health outcomes.• Managed pharmacy inventory through stock rotation, expiration monitoring, and supplier management to ensure product availability and minimize waste.• Ensured adherence to pharmacy regulations, maintained accurate records, and processed patient billing efficiently.• Interacted with patients and insurance companies regarding medication and service costs, providing clear and informative explanations.
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Pharmaceutical Customer SupportNano Health Suite Jun 2022 - Jun 2023United Arab EmiratesProvided customer support for AXA and Buhaira insurance in the UAE, Qatar, and Amman, ensuring smooth interactions and addressing customer inquiries.Assisted pharmacists and doctors in resolving any issues or challenges they encountered while using the Nano Health Suit product.Sent targeted emails to customers highlighting the features and benefits of the Nano Health Suit product, fostering engagement and awareness.Educated pharmacists and doctors on the proper use and benefits of the Nano Health Suit product, ensuring optimal utilization.Resolved customer complaints and issues promptly and professionally, maintaining customer satisfaction and loyalty. -
Product SpecialistEventalen For Cosmetic Jan 2021 - Jun 2022Damascus, Damascus Governorate, Syria• Conducted research on new ingredients and trends to develop high-quality cosmetic products.• Promoted company medications to healthcare professionals through in-person visits and presentations, emphasizing product benefits and usage.• Established and maintained strong relationships with key opinion leaders and medical decision-makers.• Provided educational resources and product samples to enhance healthcare professionals' knowledge and prescribing habits.• Collected feedback from healthcare professionals on product performance and market dynamics to inform product development and marketing strategies.• Collaborated with the sales team to create targeted sales and marketing initiatives, aligning efforts to achieve company objectives.• Managed customer interaction records and ensured compliance with ethical and regulatory frameworks, maintaining strong customer relationships and upholding company standards.
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Vip SalesLevant Feb 2021 - Aug 2021Damascus, Damascus Governorate, SyriaMarketing for an Application it called Address Which is provided services to the all community in differentfields. -
FieldworkerUn World Food Programme Wfp Sep 2020 - Dec 2020Damascus, Damascus Governorate, SyriaFilling forms about economic situation of Syrian families to offering them help. -
Medical RepresentativeNewgino For Cosmetics Feb 2020 - Oct 2020Damascus, Damascus Governorate, Syria• Promoted the company's medications to doctors, pharmacists, and healthcare professionals through in-person visits and hospital/clinic presentations, emphasizing product benefits and usage• Established and cultivated strong relationships with key opinion leaders and medical decision-makers. Provided scientific resources and product samples to enhance healthcare professionals' knowledge and prescribing habits• Collected feedback from healthcare professionals regarding product performance and market dynamics. Collaborated with the sales team to create targeted sales and marketing initiatives
Aya Ebrahim Education Details
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Master In Quality -
75 %
Frequently Asked Questions about Aya Ebrahim
What company does Aya Ebrahim work for?
Aya Ebrahim works for Bridge
What is Aya Ebrahim's role at the current company?
Aya Ebrahim's current role is Customer Success Lead.
What schools did Aya Ebrahim attend?
Aya Ebrahim attended Syrianvirtualuniversity, Damascus University.
Not the Aya Ebrahim you were looking for?
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Aya Ebrahim
Tartus Governorate, Syria -
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Aya Ebrahim
Damascus
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