Aya Elsayed work email
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Aya Elsayed personal email
Experienced Human Resources Lead with a demonstrated history of working in the telecommunications industry and Mass Communication background. Skilled in Career Development, Communication, Contact Centers, Management, and learning.
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Hr Business Partner - Technology_VoisEgypt -
Hr Business Partner - Technology_Vois Jul 2022 - Present -
Global Sustainable Business & Csr Snr. Lead_Vois Jun 2021 - Jul 2022
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Employee Experience Lead_Vois Jan 2021 - May 2021
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Global L&D Sr. LeadVodafone Jun 2019 - Jan 2021Cairo, Egypt -
Supervisor โ Vodafone IrelandVodafone Jan 2016 - May 2019Cairo, Egypt๏ง Managing 2 teams of 25+ advisors in Vodafone Ireland Account, efficiently managing advisorsโ performance, handling their key performance indicators and logistics. Handling daily comms, escalations and operations requests with the client of Vodafone Ireland and service delivery managers๏ง Handling the communication and engagement for the Irish Account
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Team Manager-Billing & ChargeVodafone International Services (Vis) Sep 2014 - Dec 2015Managing a team of 25+ advisorsโ performance, handling their key performance indicators and logistics.
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Team LeaderVodafone International Services (Vis) Feb 2014 - Aug 2014Vodafone Shared Services-Ireland AccountLeading a team of 10 service desk advisors, maintaining Service Level, handling corporate escalations and daily comms with main offshoring client.
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Subject Matter ExpertVodafone International Services (Vis) Mar 2013 - Jan 2014Vodafone Shared Services-Ireland AccountLive floor assistance to existing advisors, handling customersโ escalations and managing day by day knowledge assurance in direct contact with the client.
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Technical Support AdvisorVodafone International Services (Vis) Jan 2012 - Feb 2013Offshoring Customer Service Technical Advisor for Irish Account.
Aya Elsayed Skills
Aya Elsayed Education Details
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Religieuses Fransiscaines
Frequently Asked Questions about Aya Elsayed
What company does Aya Elsayed work for?
Aya Elsayed works for _vois
What is Aya Elsayed's role at the current company?
Aya Elsayed's current role is HR Business Partner - Technology.
What is Aya Elsayed's email address?
Aya Elsayed's email address is ay****@****one.com
What schools did Aya Elsayed attend?
Aya Elsayed attended Ain Shams University, Religieuses Fransiscaines.
What skills is Aya Elsayed known for?
Aya Elsayed has skills like Leadership, Customer Experience, Management, Data Analysis, Contact Centers, Communication, Stakeholder Engagement, Stakeholder Management, Data Analytics, Employee Engagement, Service Delivery, Career Development.
Not the Aya Elsayed you were looking for?
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Aya Elsayed ๐ต๐ธ
Talent Acquisition Specialist / Sap Recruiter/ Mass Hiring/ Hr Diploma In ProgressCairo, Egypt -
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Aya Elsayed
Cairo
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