Chief Purser All Nippon Airways Co.• Responsible for the team as the Chief Purser for domestic and international flight attendants.• Demonstrated excellence as a delegate for ANA Labor Union Tokyo Cabin Branch.• Managed security and service operations based on flight operations to various destinations.• Total flight time: 2742 hours.• Proposed operational improvements for routes in charge (Haneda - Vienna / Perth / Honolulu): 4 per year (25% of improvement proposals adopted)• (Improvement proposal adoption rate: 25%) Improvement of local catering loading specifications, improvement of service content on late-night flights, etc.

Human Resources SpecialistRakuten Securities, Inc.• Completed the relocation of the Account Management Department from Tokyo to Fukuoka (until May 2015).• Took initiative in the selection of about 30 media, coordination of schedules with recruiting agencies, and procedures for new hires.• Managed new graduate training (selection of training content, schedule coordination, and budget preparation for the first six months of the job offer).• Handled the planning of training to improve employees' English proficiency in order to make English the official language of the company, Average TOEIC score in Rakuten Securities increased by 50 points.

Flight AttendantJAL EXPRESS• Worked as a Japan Airlines Domestic Flight Cabin Crew.• Handled trainings as an OJT Instructor.