Aya D. Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Develop business strategies to raise customers pool, expand store traffic and optimize profitability.Prepare detailed reports on buying trends, customer requirements, and profits.Meet sales targets by training, motivating, mentoring and providing feedback to all sales staff.Recruit, interview, train and supervise new employees, in addition to organising rosters.Ensure high levels of customers satisfaction through excellent service.Complete store administration and ensure compliance with policies & procedures.Maintain outstanding store condition & visual merchandising standards. Ensure a high level of stock availability.Organize special promotions, displays and events.Respond to customer complaints and concerns in a professional manner ensuring their overall satisfaction.Prepare daily, weekly & monthly sales reports to the area manager and head of retail.

Dubai, United Arab Emirates

Managed the first flagship store in the middle east ever since it’s opening Recruiting, training, and supervising staff.Facilitating staff development.Managing budgets, and maintaining statistical and financial records.Planning, promoting, and marketing the business including dealing with PR agencies.Dealing with customer issues and complaints.Overseeing pricing and inventory control.Meeting sales targets and identifying plans to support achieving it.Preparing store and advertising displays.Performance management and workplace scheduling Ordering, receiving, price changes, handling damaged products, and returns.Problem solving, and handling unusual circumstances.

Perth, Western Australia, Australia

Perform general administrative tasksInteract with customers and assist with positioning during the shoot. Organize, unpack, and set up camera and lighting equipment.Edit and distribute photos to clients by on the spot or via online distribution portals.Implement company policies and procedures in providing excellent customer services.2IC - manage the store during the absence of the store manager and manage the team including rostering, tasking & coaching

Interior Desgin Certificate, Interior Design

Diploma, Graphic And Printing Equipment Operator, General Production

High School