Ayah Safi Email and Phone Number

• Developed Python scripts to automatically convert Excel and PDF files for system format, reducing manual data handling.• Used PyCharm IDE for development tasks and Bitbucket as a version control system, enhancing team collaboration and project efficiency.• Automating data processes cuts down on time and effort for our clients, leading to faster and more accurate outcomes.

• Transforming raw data into system-readable formats using Excel.• Created compelling data visualizations with Domo to support decision-making processes.• Utilized Gsheet and Jira for efficient task and ticket management and project tracking.• Fostered strong internal and external communication skills, facilitating collaboration and project success.• Led the automation of daily task assignments project, eliminating 15 hours of manual work per month and optimizing team operations using JavaScript.

• Provided private tutoring for elementary and secondary students, enhancing their understanding of complex subjects.• Employed effective teaching methods to foster a supportive and successful learning environment.• Sharpened my teaching skills, emphasizing student empowerment and academic achievement.

• Frontline troubleshooter for hardware, software, and network issues.• Provided technical support and guided end-users through various IT challenges.• Maintained and updated computer hardware/software, ensuring system health.

• Analyzed criminal case data to uncover insights at Tetra Tech DPK.• Created detailed flowcharts in Visio to visualize case intricacies.• Actively participated and documented findings in IT meetings for comprehensive records.

• Excelled in customer satisfaction as a Technical Support Engineer by effectively diagnosing and resolving client issues.• Enhanced analytical skills to identify and fix a wide range of technical problems.• Provided prompt, reliable support, ensuring seamless operation for end-users.