I provide critical support to senior executives and project managers, managing executive correspondence, meeting preparations, and operational project support. My role involves direct interaction with clients and subcontractors, ensuring seamless communication and efficient business processes.• Act as a point of contact for clients, vendors, subcontractors, and various other services• Calendar Management, setting up meeting• Estimates, materials and service procurement• Permit applications, scheduling inspections • Collecting and organizing project documentation• Generating and tracking change order, purchase order, service agreements, and RFIs• Clerical and general office duties: such as data entry, ordering office supplies, setting up services, answering phone calls, and submitting invoices to accounting• Utilizing automation and various other tools to improve productivity and efficiency

I specialized in creating tailored fitness programs and advising clients on nutrition and lifestyle changes. My experience includes managing client relationships, marketing, and administrative functions, showcasing my ability to blend personal engagement with operational efficiency.• Conducted research on new exercise techniques and trends• Marketing, consultation calls, scheduling, and accounting

Oversaw e-commerce operations, managing up to 4000 orders monthly, and achieved high customer satisfaction through effective issue resolution and process improvements.• Responded to customer inquiries, returns and exchange requests within 24 hours using Zendesk.• Managed customer escalation and monitored product reviews and achieved 99% customer satisfaction• Improved communication and product understanding by creating visual contents• Handled A-to-Z and SAFE-T claims• Collected customer feedback, escalated product bugs • Suggested and implemented improvements to product listings and process procedures • Developed macro templates to ensure efficient communication

Provided front desk and administrative support to the account receivable and payable departments. Streamlined various administrative functions such as property filing systems and invoice distribution systems.• Assisted with onboarding procedures for newly acquired properties• Ordered supplies, set up in-office services, arranged office events, distribute correspondence • Greeted visitors, handled walk ins, phone, email inquiries, requests, and complaints from tenants• Organized and distributed incoming checks (over 100 properties)• Created receipts for in-person drop offs, and returned checks with errors• Prepared and filed CBA collections documents

Worked as sales associate as well as providing support with inventory and online fulfillment.• Coordinated and processed returns to vendor shipments• Shared responsibility in weekly inventory receival and quarterly inventory counts• Managed the stockroom efficiently• Expedited quarterly sample counts by optimizing the organization of thousands of samples• Took Polaroid photos of cute dogs 🐶🐾

Worked as a part of a sales team at Hayes St store and later acquired an independent role at North Beach store. As well as providing administrative and operational support to the owners.• Conducted weekly inventory counts and managed reorders of over 500 “essential” articles weekly• Ensured accurate reception of the inventory and corresponding paperwork• Oversaw annual inventory process• Assisted with training new associates and managed a small team during the owners’ business trips• Maintained general filing and clerical tasks for store operations

∙ Drafted rent calculations and corresponding letters∙ Assisted with transporting data into a new accounting system∙ Created Craigslist listings for the rental properties