Ayan Aden Email & Phone Number

Assist the various team members supporting different branch projectsCoordinate the internal financial database - RAFTS

• Documented processes and supported the establishment of a Pan Canadian subset• Supported Panorama’s working groups and enhanced productivity by organizing bi-weekly meetings where issues, accomplishments and improvements were discussed and implemented with the Public Health Units (PHU)• Provided the logistical support to the leads for the cross functional stakeholders, summarized the discussion items and triaged the action the items• Submitted change requests to address immunization reporting needs to the change advisory board on behalf of the Health unit users.• Gathered documented information required to make a change request and communicated this to developers and to users, end to end.• Facilitated as a scribe for a workshop involving many stakeholders discussing Immunization reporting requirements for a Business Intelligence tool called PEAR • Assisted with planning and implementing scope and business requirements for Ontario's implementation of Panorama and also updated the Business Requirements Document (BRD) when needed.

• Provided front line reception, administrative and secretarial duties for the School of Nursing. • Coordinated the University student database by ensuring student information was always up-to-date• Responded to student inquiries by using a number of software applications like Student Accounts (STAC) and Personal Enrollment System (PES)• Responded to inquiries from faculty, departments and the general public; in person, via telephone, fax and email

• Assisted integral team members supporting the development of operational procedures for the Children’s Aid Societies and project Child Protection Information Network (CPIN)• Identified and analyzed client business IT needs• Created Knowledge Records for applications and converted this into reports using Crystal Reports• Assisted with the design and compilation of Ministry data into information using MS Visio etc.• Helped with the organizations Kanban board used to streamline work using Lean Sigma methodologies. This resulted in improved productivity by 30%• Investigated and prepared alternative solutions for operational support• Assisted with meeting coordination, including setting up and capturing meeting minutes.• Planned, coordinated and managed daily assigned work

• Coordinated the University student database • Responded to student inquiries by using a number of software applications like Ontario Student Assistance Program GOVT, Student Accounts (STAC) and Personal Enrollment System (PES)• Responded to inquiries from faculty, departments and the general public.

Analytics For Business Decision Making

Honours Bachelor Of Health Informatics, Health Information/Medical Records Administration/Administrator, Dean'S Honor List 2013