•Developed and maintained data queries to extract relevant information and generate comprehensive reports.•Designed and created interactive dashboards on Power BI, offering a detailed overview of key metrics and insights.•Regularly updated and maintained dashboards to ensure they reflected the most current data.•Optimized dashboard performance and ensured intuitive navigation and effective visualizations.•Collaborated with stakeholders to understand and address their data needs… Show more •Developed and maintained data queries to extract relevant information and generate comprehensive reports.•Designed and created interactive dashboards on Power BI, offering a detailed overview of key metrics and insights.•Regularly updated and maintained dashboards to ensure they reflected the most current data.•Optimized dashboard performance and ensured intuitive navigation and effective visualizations.•Collaborated with stakeholders to understand and address their data needs and requirements for dashboards and reports.•Assisted in the development of project management support plans. Show less

•Oversaw daily operations, including inventory management, staff scheduling, and customer service.•Analyzed sales data and customer feedback to identify trends and make data-driven recommendations for improvements.•Trained and mentored team members to enhance their performance and productivity.•Collaborated with senior management to develop and implement strategic plans for optimizing operational efficiency.