Ayan Dasgupta Email and Phone Number

Supporting operational, channel excellence and team success. Proven track record in staff management, customer service enhancement, financial oversight, budgeting & team management. Skilled in leadership, problem-solving, communication. Passionate about fostering a collaborative work environment and driving results. Ready to contribute to the success of Organization through dedication, leadership, and innovative solutions.

Looking after 20+ franchises in South Bengal, helping them to grow, learn, analyse and implement.* Enhancing LM activities with the RSCs promoting customer satisfaction * Monitor and analyse respective RSCs key parameter data, involving them for betterment * Developing RAD, TD, FASR, INSCAN, COD performance .* Working hand in hand with RSC s to help them resolve their queries and provide support for smooth performance * Initiating development of QR… Show more Looking after 20+ franchises in South Bengal, helping them to grow, learn, analyse and implement.* Enhancing LM activities with the RSCs promoting customer satisfaction * Monitor and analyse respective RSCs key parameter data, involving them for betterment * Developing RAD, TD, FASR, INSCAN, COD performance .* Working hand in hand with RSC s to help them resolve their queries and provide support for smooth performance * Initiating development of QR performance for hassle free and timely CDS Closure* Liaisng with major clients to produce B2C, B2B & LTL business from them.* Expanding Network to have highest reach of service.* Customer satisfaction to retain and procure new business from them.* Monitoring day to day activities of franchises to ensure smooth service and bsuiness Show less

Looking after 45+ franchises in entire cluster belt Phulia and Krishnanagar, helping them to grow, learn, analyse and implement.* Generating revenue in terms of RBD, NBD, ECOMMERCE and CPDP* Initiating ECOMMERCE business in the cluster belt.* Channel Operation to ensure franchises achieve their day yo day parameters as SCD, SDD, FAD, TD.* Solving Franchise issues to help them work smoothly.* Preparing budget for cluster belt and implementing strong… Show more Looking after 45+ franchises in entire cluster belt Phulia and Krishnanagar, helping them to grow, learn, analyse and implement.* Generating revenue in terms of RBD, NBD, ECOMMERCE and CPDP* Initiating ECOMMERCE business in the cluster belt.* Channel Operation to ensure franchises achieve their day yo day parameters as SCD, SDD, FAD, TD.* Solving Franchise issues to help them work smoothly.* Preparing budget for cluster belt and implementing strong methodology to grow the market and prevent any sort of diversion.* Produced highest ECOMMERCE revenue in entire Eastern Zone, ₹85 lakhs in FY 2022-23.* Expanding Network to have highest reach of service.* Customer satisfaction to retain and procure new business from them.* Monitoring day to day activities of franchises to ensure smooth service and bsuiness Show less