Social Media And Marketing Assistant
Joliette
Who is Ayan Mathur? Overview
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Quick answer
Ayan Mathur is listed as Social Media and Marketing Assistant at Joliette, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Ayan Mathur.
Ayan Mathur previously worked as Customer Service Representative at Indigo and Service Desk Associate at The Home Depot. Ayan Mathur holds Postgraduate Degree, Food Tourism Entrepreneurship, 3.6 from George Brown College.
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Joliette
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Profile bio
About Ayan Mathur
Ayan is an outright dreamer who wants to fill his cabinet with world’s revered awards and achievements . But till his telekinetic powers make his dream come true ,he prefers winning it the hard way.
Current workplace
Ayan Mathur's current company
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5 roles
Ayan Mathur work experience
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Customer Service Representative
• Manage and motivate team members to provide excellent customer service, drive sales goals, and ensure profitability targets are met. • Lead omni-sales programs, leverage technology effectively, and champion high-tech solutions to enhance customer experience. • Oversee execution of national and store-level events, including author and kids events. • Manage inventory processes, returns, and partner on visual merchandising assessments. • Responsible for opening the store, managing the sales floor, and ensuring compliance. • Resolved 100+ customer inquiries weekly with a 95% satisfaction rate through effective communication and product knowledge.
Service Desk Associate
• Customer Inquiries: Handled customer calls and questions.• Cashiering & Refunds: Managed cash, cheque, and charge payments, processed refunds and managed chargebacks. • Damage Handling: Managed damaged orders and markdowns. • Special Order Processing: Handled special order changes and cancellations. • Inventory & Project Coordination: Organized and delivered in-stock items, coordinated with support centers and vendors regarding the orders.• Resolved complex customer issues at a rate of 50 inquiries per shift, ensuring seamless service.
Feb 2024 - Sep 2024
Store Associate
• Customer Assistance: Greet customers and answer questions about merchandise, prices, brands, promotions, policies, events, and store locations. • Shipment Processing: Manage daily shipments and organize the warehouse, ensuring merchandise is received and processed.• Customer Service: Provide excellent service during refunds, exchanges, and purchases following company guidelines.• Fitting Room Assistance: Keep fitting room areas clean and organized, ensuring supplies are stocked and assisting customers. • Spearheaded merchandise floor replenishment, strategically arranging displays to enhance visual appeal and drive a 15% increase in sales within targeted departments.
Oct 2023 - Jan 2024
Intern
Dec 2020 - Mar 2021
5 education records
Ayan Mathur education
Postgraduate Degree, Food Tourism Entrepreneurship, 3.6
Bachelors, Hospitality Administration/Management, 8 Cgpa
12Th Standard., Pcm, 70 Percent.
Kiddys Corner Senior Secondary School
10Th Standard, Cbse, 9.0
Postgraduate Degree, Digital Communication And Media/Multimedia
FAQ
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What company does Ayan Mathur work for?
Ayan Mathur works for Joliette.
What is Ayan Mathur's role at Joliette?
Ayan Mathur is listed as Social Media and Marketing Assistant at Joliette.
Where is Ayan Mathur based?
Ayan Mathur is based in Toronto, Ontario, Canada while working with Joliette.
What companies has Ayan Mathur worked for?
Ayan Mathur has worked for Joliette, Indigo, The Home Depot, Tjx Canada – Winners, Marshalls, Homesense, and Radisson Hotel Group.
How can I contact Ayan Mathur?
You can use AeroLeads to view verified contact signals for Ayan Mathur at Joliette, including work email, phone, and LinkedIn data when available.
What schools did Ayan Mathur attend?
Ayan Mathur holds Postgraduate Degree, Food Tourism Entrepreneurship, 3.6 from George Brown College.
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