Ayan Osman Email & Phone Number

Eden Prairie, MN, US

Shakopee, Minnesota, United States

• Understanding the interactions of the firmware infrastructure system and provide project management support across the global organization
• Conduct data collection and analysis for support of Global Firmware initiatives.
• Managing end to end delivery of interrelated technical projects while monitoring and reporting the status to the program stakeholders including working across multiple cross functional teams to coordinate dependencies.
• Evaluate, identify, and facilitate continuous process improvement actions
• Present project status to Management/VPs
• Manage Organizational Capital/Expense budgets, headcount

Shakopee, MN

• Managed multiple domestic and international customer accounts in the enterprise storage markets.
• Identified appropriate hard disk drive (HDD) storage solutions from product qualification testing to legacy support
• Promoted applicable high-performance SAS/SATA HDD product portfolios and technological features resulting insuccessful company/client partnerships
• Collaborated with worldwide sales and support teams by supplying technological information on current/upcomingproducts and solving HDD-related test failures
• Investigated customer storage issues by performing laboratory electrical analysis and collaborating with failurereplication teams to determine resolution
• Advocated customer needs and interests with internal business development teams to determine new technologyand features for future HDD product generations.

Greater Minneapolis-St. Paul Area

• Key contributor in multiple generations of SSD design, from initial conception through product debug
• Created, maintained, and reviewed schematics and PCB layout for production and testing
• Reviewed and collaborated cross-functionality to implement all necessary design requirements
• Organized and led comprehensive PCB reviews- successfully minimizing issues prior to PCB fabrication

Greater Minneapolis-St. Paul Area

• Verifying of patient demographics and health insurance.
• Gained excellent problem solving and result-based customer service skills.
• Use EPIC to collect patient demographics and health insurance information

Greater Minneapolis-St. Paul Area

• Verifying of patient demographics and health insurance.
• Conduct and manage the auditing process for my co-workers.
• Ability to multi-task in a fast-paced environment.
• Gained excellent problem solving and result-based customer service skills.
• Communicate effectively with patients and insurance companies’ representatives.

Masters Of Software Engineering, Computer Software Engineering, 4.0 Gpa

Activities and Societies: Courses taken so far: Tech Communication, Intro to Python and Java, Intro to Software Engineering , Software.

Bachelor Of Science Degree, Electrical And Electronics Engineering, 3.45

Activities and Societies: Member, Society of Women Engineers Member, IEEE Member, NSBE