Ayan Patel Email & Phone Number

A dedicated and highly experienced project manager, with 10+ years’ experience in driving teams to deliver exceptional levels of service in a range of industries and environments. Accomplished in all aspects of call centre management, with experience in establishing call centre departments and leading the end-to-end recruitment process. Continuously implements improvements to policy, procedure, and technology, well versed in vendor selection and stakeholder management. Possesses outstanding interpersonal skills, building rapport with clients quickly and effectively to ensure a smooth operation, and customer satisfaction. Collaborates effectively across departments and teams at all levels and is confident in communicating with senior management and executive directors. Extensive experience in leading large teams, providing motivation, coaching, and mentoring to ensure a highly skilled workforce.

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  Sanctuary Manager

  Barnet Council

  Jul 2024 - Present