Ayan Sengupta Email & Phone Number

Passionate about Technology and Customer Experience. Seasoned Service Delivery Manager with a strong track record of delivering high-impact business results through strategic project management and process optimization. With expertise in overseeing large-scale, complex initiatives, I am focused on driving client growth and value while ensuring timely, on-budget project completion that consistently surpasses revenue goals.Currently, I lead UK-based client engagements at British Telecom, spearheading legacy-to-cloud contact center transformations, Agile methodologies and automation initiatives to enhance contact center efficiency and customer experience.My previous role at Wipro involved collaboration with cross-functional global teams handling multiple Global projects based out of India, ME and Africa to deliver technology solutions that achieve tangible outcomes, reinforcing my commitment to delivering measurable impact.As a dedicated People Manager, I am passionate about fostering a mission-driven approach and welcome connections with those focused on achieving meaningful, results-oriented growth