• Registered students to the respective programs based on their levels• Answered general phone inquiries regarding reservations, prices, and lessons offerings• Handled money transactions in person and through the phone• Advised parents about youth and family zone programs curriculums• Served as an information center for patrons providing them with pertinent informationand changes regarding procedures and registration for tennis programs• Greeted and welcomed guests in a friendly manner• Monitored and reported players’ attendance

• Prepare and serve food to recipe specifications with high level of productivity• Cater orders for 35 and more people in timely manner• Perform restaurant opening tasks according to company instructions• Conduct stock inventory and replenish items as needed• Oversee and train 4 new employees to restaurant standards

• Planned and executed player parties for Florida junior tournaments• Engaged with team in operations and procedures during championships• Served as the on-site National Campus representative for special events• Developed detailed reports and spreadsheets for inventory and expenses• Communicated with various departments for matches set-up and breakdown• Assisted with conducting quarterly financial reports through Office Excel• Worked closely with Live-Broadcasting department as a Stage Manager

• Marketed and helped obtain merchandise based on customers’ needs and desires• Controlled and managed inventory throughout the store• Stocked and organized clothes for efficient sales based on trends• Managed sales transactions through POS system and tablet-based payment applications• Counted cash drawers and made bank deposits accurately

• Interacted with customers to develop custom orders in high volume settings• Cross-trained successfully in all areas of the dining center• Worked independently and with other staff• Communicated customer concerns, needs, and equipment malfunctions to management staff • Attended employee training and meetings to enhance customer service skills