Ana Hodge Email & Phone Number

United States

United States

United States

Teamed up with Sr. Leadership and key data teams to implement an enterprise-wide Data Governance program. Implemented approaches on Data Governance platform usage (Informatica's Axon, EDC, and IDQ) for logging data standards, cataloging data assets, privacy tagging, domain tagging, and data quality rule scoring.Operational change management to include the documentation and finalization of Data Governance standards, procedures, guidelines, intranet website, and training.

Richmond, Virginia

Support product discovery initiatives by performing analysis for the feasibility of new functionality, impacts from platform modifications and identifying data gaps and risks for the Master Data Management customer domain▪ Work with MDM platform owners to identify and implement meaningful data metrics to measure the quality of companywide customer data▪ Identify and evaluate metric thresholds, monitor and research threshold breaches while tracking trends and making recommendations for long-term remediation▪ Conduct data audits to test the integrity, precision and timeliness of inbound and outbound MDM customer data, address identified data risks and work with platform owners for resolutions▪ Design and facilitate User Acceptance Testing (UAT) to support product deliverables▪ Act as liaison between the business and IT when communicating application defects and enhancement requests▪ Research MDM customer data observations, assess impact and provide recommendations for remediation▪ Respond to inbound data quality trouble tickets and create outbound data quality trouble tickets

United States

Richmond, Va

Execute Master Data Management reporting in support of business projects and initiativesExtract large volumes of data from disparate systems and translate into constructive data and informationAnalyze complex data for trends and perform in-depth root-cause analysisPropose enhancements to business processes and system infrastructure to improve data qualityPerform data modeling of relational databasesWrite standard and ad hoc SQL reports for both internal and external customers Prepare SQL productivity reports and compose metric outlines to help better manage initiativesAnalyze data for master data discrepanciesProvide support for projects as the Master Data Management Subject Matter ExpertDesign and facilitate User Acceptance Testing (UAT) to support application deployment and patchesAct as liaison between the business and IT when communicating application defects and enhancement requests

Richmond, Virginia Area

Ensured the quality of company reporting by performing regular maintenance and monitoring of company databases, user access, organizational data and files.Managed database applications using various SQL tools to include user access management, system troubleshooting, SQL job maintenance, and data integrity checks.Managed the day-to-day operation of web based software technologiesDeveloped and facilitated application training for local applications, web-based systems and Microsoft Office applicationsTransformed complex data into informational data using SQL. Acted as a reporting resource to assist the business in strategic decisions.Developed data scrubbers using Microsoft Access to scrub data in preparation of mass data acquisitions.Designed and scheduled business reporting using SSRS (Business Intelligence)Provided in-house assistance for website design using HTML5/CSSDeveloped web-forms and managed the capturing and acquisition of web-form dataProvided support for end users through the Help-Desk application

Managed regulatory processes and escalated complaints while ensuring processes were effective and consistentManaged the process of regulatory complaints and escalations while ensuring the process was effective and consistentDesigned and maintained Microsoft Access programs to run reports and cross reference data between internal systems and external regulatory complaint systemsConducted internal audits to manage the compliance of regulatory complaint time restraintsDesigned and compiled daily, weekly, monthly and ad-hoc reports in support of the Process Management teamServed as the Subject Matter Expert (SME) for Microsoft Excel and Access

Richmond, Virginia Area

Ensured the quality of company reporting by performing regular maintenance of company databases, data and filesAnalyzed the data needs of the company and made program recommendations to management based on findingsPerformed simple to complex SQL data pulls using Microsoft SQL Server 2005Provided Microsoft Office and internal application support to staff. Conducted training classes to enhance staff knowledge of MS Access queries, MS Excel charts and formulas. Teaching levels ranged from beginner to expertUtilized SSRS to design custom reports for departments and external agenciesManaged electronic campaigns for assigned company accounts using the Truist program. Designed and modified organization website using HTML5 and CSS. Tracked and analyzed website activity using Google Analytics.Designed data scrubbers using MS Access databases to assist with data acquisition, mapping and /or migration between systemsResponded to Help Desk tickets which included but is not limited to, resolution of desktop software and some hardware, database and report troubleshooting/maintenance and security access issuesWorked with the Administrative Support Team to ensure uniformity of company documentation and data capture, assisted with other IT and Data related projectsCoordinated software upgrade testing. Implemented testing plans, environments, and identified testersAssisted with Marketing efforts by conducting research for new business solicitations

Chester, Va

Provided administrative and project support to the East Coast Regional Manager and the Chester call center.Coordinated and provided updates on business projects using Microsoft ProjectDesigned custom reports within Microsoft Project to accommodate the needs of the businessFacilitated conference calls and in-person meetings, recorded and distributed minutes with action items, and communicated expectations to resources and team membersDefined project team roles and responsibilities, developed work plan structure and project schedulesTracked and managed time and cost budgets against baselinesTracked and coordinated procurement for supplies, software and services using CostPoint Managed intranet website design, content and user security as the Microsoft SharePoint administratorCoordinated travel arrangements for stakeholders and key staff; tracked, submitted and summarized expenses accordingly

Bachelor Of Science In Business, Leadership And Management

It, Microcomputer Applications, 4.0

Activities and Societies: 09/27/2012 - Phi Theta Kappa Honer Society, 05/09/2012 - President's Honor Roll, 12/20/2012 - Dean's List

Business Administration