Ayana Davis

Ayana Davis Email and Phone Number

UX and UI Designer (Samepage) @ Moment Studio
Connecticut, United States
Ayana Davis's Location
New London County, Connecticut, United States, United States
About Ayana Davis

Hi, I'm Ayana. Thank you for stopping by!I'm an Island girl from a small island called Okinawa, Japan.I've always been passionate, and drawn to all things creative! I am an aspiring UX/UI designer with 5 years of background in customer service, delivering an empathic, purposeful approach.Portfolio: https://uxfol.io/ayanasykesSKILLSResearch: User research, survey design, and analysis, interviewing, testing, competitive analysis, qualitative, and quantitative methods, persona development, empathy mapping, user stories, stakeholder management, and best practices.Design: Wireframing, color theory, design systems, ideation, prototyping, typography, mockups, WCAG, style guide, UI design, web design, agile, information architecture, sketching, design thinking, interaction design.Tools: Figma, Miro, Canva, Figjam, Zoom, Google Meet, Slack, Loom, OtterSoft Skills: Adaptability, empathy, problem-solving, attention to detail, critical thinking, customer service oriented,emotional intelligence.

Ayana Davis's Current Company Details
Moment Studio

Moment Studio

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UX and UI Designer (Samepage)
Connecticut, United States
Website:
themomentstudio.us
Employees:
176
Ayana Davis Work Experience Details
  • Moment Studio
    Ux And Ui Designer (Samepage)
    Moment Studio
    Connecticut, United States
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  • Moment Studio
    Ux/Ui Designer (Samepage)
    Moment Studio Jun 2023 - Present
    United States
    - Contribute to the development of a SaaS platform designed for GTM teams, with a primary emphasis on promoting enhanced collaboration with customers and optimizing B2B sales efforts.- Develop a screen, and employ techniques to achieve uniform spacing, and visually enticing designs, while enhancing customer engagement.- Organize a developer-ready file by effectively communicating design measurements and annotations to assist developers.- Mobilize user flows, and employ iterative UI refinements to maintain consistency and uniformity across screens.- Deliver a comprehensive, well-organized client handoff to ensure client satisfaction.- Convey the redesign to both the client and developer to ensure the precision of backend designs.
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  • Moment Studio
    Ux/Ui Designer (Next Ltd.)
    Moment Studio Jun 2023 - Present
    Remote
    - Collaborate with a diverse, multifunctional team of five on the design and development of a B2B social networking app that connects brands and athlete influencers, with a primary focus on streamlining the 'name, image, and likeness' process.- Foster a collaborative team environment during design sessions, where I consistently applied industry best practices to ensure the product met our client's satisfaction.- Collaborate effectively to achieve the final remodel for the home screen, resulting in a successful outcome while prioritizing accessibility considerations.- Participate in numerous iterative design processes to refine designs, incorporating valuable feedback from stakeholders.- Develop Hi-fidelity wireframe mockups adhering to best practices, and style guidelines.- Organize a developer-ready file by effectively communicating design measurements and annotations to assist developers.
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  • Moment Studio
    Ux/Ui Designer (Cultura)
    Moment Studio Nov 2022 - Apr 2023
    United States
    - Participate as the sole UX researcher and designer for a B2C mobile app to simplify the process of curating authentic cultural recipes.- Implement qualitative research methods to recruit interview participants and administer user interviews to collect vital data.- Construct site maps to prioritize essential product information with a focus on accessibility.- Develop empathy maps to empathize, and spotlight the pain points to enhance a user-friendly product.- Utilize components, auto-layout, spacing, and text to guarantee uniform design across screens nurturing a unified visual identity.
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  • Kddi Web Communications Inc.
    Retail Sales Specialist
    Kddi Web Communications Inc. Aug 2019 - Mar 2020
    Okinawa, Japan
    - Continuously gather and analyze customer feedback to refine the user journey, improve the checkout process, and enhance overall user satisfaction.- Align product placement with customer preferences, resulting in an increase in sales for feature items by 15% and improved customer ratings by 20%, indicating a more engaging shopping experience.- Implement intuitive store layouts leading to an increase in average browsing time, and a decrease in bounce rates, demonstrating that customers found it easier to explore offerings and, ultimately boosting user engagement.- Provide personalized product recommendations to enhance customer satisfaction and drive sales conversions.
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  • Army & Airforce Exchange Service - Aafes
    Customer Service Representative
    Army & Airforce Exchange Service - Aafes Apr 2018 - Jul 2019
    Okinawa, Japan
    - Engage customers empathetically to interact with clients, ensuring compassion that addresses their unique needs andconcerns demonstrating strong stakeholder management and interpersonal skills.- Streamline issue resolution to utilize efficient problem-solving techniques, and quickly address customer inquiries or concerns to navigate systems and processes for a smoother, frustration-free experience.- Offer proactive assistance anticipating user needs and take the initiative to provide relevant information or solutionsbefore users even ask, in order to enhance user satisfaction and efficiency.- Ensure data security and privacy to adhere to data protection regulations and guidelines to safeguard user informationand maintain trust demonstrating a commitment to user data safety and compliance.
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  • Stylique Hair Salon
    Front Desk Receptionist
    Stylique Hair Salon Jan 2018 - Jun 2019
    Okinawa, Japan
    - Collect and maintain client preferences and history, allowing for tailored recommendations and services that align with individual needs and expectations, enhancing overall user satisfaction.- Manage wait times efficiently by implementing queuing strategies and providing clients with real-time updates on wait times in an effort to minimize frustration and contribute to a smoother user experience.- Actively seek client input on their salon experience, using feedback to make data-driven improvements to ensure ongoing client loyalty and a positive salon reputation.- Resolve issues promptly, utilizing effective problem-solving skills to address any customer concerns or complaints, to ensure a seamless resolution and maintain a positive salon experience.
  • Macy'S
    Customer Service Representative
    Macy'S Sep 2017 - Dec 2017
    San Diego, California, United States
    - Communicate proactively with customers, offering real-time information on order progress and delivery timelines to inform and engage to provide clear order status updates.- Prioritize efficient order processing to ensure timely and error-free processing of customer orders, enhancing their overall satisfaction and demonstrating a user-centric approach that fosters loyalty and positive user experiences.- Streamline packaging and labeling to create clear and concise packaging and labeling materials that enhance the unboxing experience for customers.- Manage returns and exchanges efficiently by utilizing UX principles and simplifying the return process, ensuring accessibility for customers to initiate returns and exchanges if needed.
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  • American Eagle Outfitters Inc.
    Sales Representative
    American Eagle Outfitters Inc. Jun 2015 - May 2016
    Okinawa, Japan
    - Prioritize store accessibility by applying accessibility principles to ensure that all customers, including those with disabilities, can navigate and access products and services effortlessly.- Collaborate closely with fellow teammates to convey customer insights and provide input into the design of in-store displays to ensure a cohesive and user-centric experience.- Facilitate effortless product discovery to ensure that products are organized and displayed intuitively, ensuring an optimal experience for customers to browse and find.- Monitor customer satisfaction and track key performance indicators (KPIs) related to customer feedback and sales metrics, continuously striving to improve the retail user experience and increase customer loyalty.
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Ayana Davis Education Details

  • Okinawa Christian School International
    Okinawa Christian School International
    High School Diploma

Frequently Asked Questions about Ayana Davis

What company does Ayana Davis work for?

Ayana Davis works for Moment Studio

What is Ayana Davis's role at the current company?

Ayana Davis's current role is UX and UI Designer (Samepage).

What schools did Ayana Davis attend?

Ayana Davis attended Okinawa Christian School International.

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