I play a crucial role in creating a positive and supportive environment within the Higher EducationaI Institution., fostering strong relationships with all customers and contributing to the intuition's success.

• Project management skills• Admin skills• Computer literacy – MS • Office, Access and Internal system• Manage a learnership skills• Policies and procedures• Basic financial management skills• Supervisory skills• Relevant Project Plan and schedule• Project expenditure report• Learner database – current and relevant.• Reports on project progress• Project meetings and feedback.• Client reviews• Feedback to stakeholders. (written and verbal)• Formal progress reports.• Site visits• Financial reports from Accountant.• Monthly written reports.• Current data base • Financial reports from accountant• Client reviews• Project facilitation schedule• Personal development programme• Learner turnover• All stakeholders happy with facilitators• Learner performance good• Facilitator performance• Projects completed and income and expenses managed well and in time• High competency and high percentage completion rate• Profitable projects

National Recruiter and organizer for qualitative focus groups depending on the projects and availability.

Recruit respondents to participate in Focus groups for Qualitative Market Research projects.

I started as a Receptionist in August 2009. In Apri 2011 I then move to the National Customer Manager Position for Edutel group of Companies namely; Edutel Skills Development, Edutel Wholesale & Retail Academy, Edutel Services and Edutel Public Services. Reports directly to CEOServe as a member of ETQA Board member

My research as Research Consultant "career" started in Feb 2011 with Ipsos Markinor until the merge with Synovate.