Ayanis Lindo Email & Phone Number

New York, New York, United States

Stamford, Connecticut, United States

As a Client Success Specialist at Indeed, I played a crucial role in ensuring the success of our clients. My responsibilities included:🔅Onboarding new clients🔅Managing client relationships🔅Monitoring their performance🔅Providing ongoing support🔅Troubleshooting issues🔅Identifying upsell and cross-sell opportunities🔅Creating and presenting reportsTo excel in this role, it was essential to possess excellent communication, problem-solving, organizational, and technical skills, along with a customer-focused mindset. I took pride in my ability to:🔅Build strong relationships with clients🔅Understand their needs and goals🔅Provide timely and effective solutions to their problems🔅Identify opportunities to help them achieve their objectivesHighlights ✨Voted as G.O.A.T of the week twice in Q1 2023✨Secured over $1.1M in QoQ revenue ✨Surpassed Q3 2022 business retention goals by 6.79% & Q4 2022 goals by 8.9%✨Lowered churn risks with proactive client onboarding, regular check-ins, and ongoing tech guidance

Fort Bragg, North Carolina

During my time at Corvias, I was responsible for:🔅Marketing at Corvias' communities🔅Generating leads🔅Converting leads into signed leases🔅Providing exceptional customer service to residents🔅Ensuring a positive living experience at Corvias propertiesMy efforts were aimed at promoting the properties and creating a welcoming environment for residents. I took pride in my work and was committed to delivering the best possible service to both prospective and current residents.Highlights✨Consistently exceeded customer satisfaction targets, achieving a 100% resident satisfaction score ✨Collaborated with operation and maintenance teams to expedite issue resolutions✨Handled 30% call surge, consistently meeting quality benchmarks✨Cultivated and managed a portfolio of clients across 6400+ properties and 9 diverse communities

Raleigh-Durham, North Carolina Area

As a science educator at Science Fun for Everyone, I played a vital role in nurturing a passion for science and STEM (science, technology, engineering, and mathematics) among individuals of all ages. Some of my key responsibilities included:🔅Designed and developed engaging and interactive science programs that catered to the needs and interests of diverse audiences.🔅Delivered high-quality science education that ignited curiosity, promoted critical thinking, and fostered hands-on exploration of scientific concepts.🔅Collaborated with other educators and experts to develop innovative teaching strategies and materials that enhanced the learning experience.🔅Provided guidance and mentorship to students and aspiring scientists, helping them to develop their skills and pursue their passions.Overall, my work as a science educator was incredibly rewarding, as I had the opportunity to inspire and empower individuals of all ages to explore the wonders of science and pursue their dreams.Highlights ✨Amplified student interest in STEM by introducing hands-on activities.✨Devised interactive science events, boosting enrollment by 25%.✨Augmented student participation by organizing collaborative projects.✨Elevated as Assistant Animal Keeper for expertise in zoology, contributing to hands-on animal education and care in science programs.

Raleigh-Durham, North Carolina Area

As an Account Coordinator at Univision, I supported 20 small and medium-sized businesses, focusing on client satisfaction and success through a range of responsibilities, including:🔅Managing client relationships🔅Providing administrative support🔅Handling inquiries and resolving issues🔅Maintaining accurate records🔅Coordinating with internal News and Production teams🔅Monitoring client activity🔅Escalating complex matters🔅Generating reports🔅Staying up to date on products and services🔅Adhering to company policiesI served as the primary liaison for clients, ensuring clear communication, efficient account management, and high client satisfaction.