Global Key Account Manager specializing in Amazon accounts, responsible for nurturing and expanding relationships with key clients across North America, the United Kingdom, and Germany. Focused on managing multiple Amazon accounts, this role involves creating strategic plans to optimize sales, implementing competitive pricing strategies, handling problem resolution, driving advertising initiatives, and collaborating with sales teams to ensure seamless communication and exceptional customer satisfaction.

As a Digital Marketing Specialist at WOCA USA, I focused on promoting our high-quality wood care products for indoor and outdoor use. I developed and executed digital marketing campaigns across multiple channels, including social media, email, and paid advertising, to boost brand visibility and engagement. I used web analytics tools to monitor and analyze campaign performance, making data-driven decisions to continuously optimize results. Additionally, I led influencer-driven campaigns to expand our reach and build brand credibility. On the sales front, I prospected and qualified leads through phone calls, emails, and other communication channels to maintain a steady stream of potential clients. My expertise included product marketing, Amazon Seller Central, digital marketing, sales, and cross-channel marketing.

Southeastern Liquidators operates several retail and wholesale fashion boutiques throughout the southern United States.- Monitor and manage online reviews and reputation management for the brand.- Manage social media channels, including creating content, scheduling posts, and engaging with followers.- Develop and execute digital media strategies across multiple channels, including social media, search engines, display advertising, and video.

Specialty Tile is a flooring master distributor, specializing in commercial projects of all sizes.- Respond to customer inquiries via email, chat, or phone regarding product information, order status, shipping details, and other eCommerce-related topics.- Collaborate with warehouse and logistics teams to ensure timely and accurate order fulfillment.- Manage customer feedback and reviews and provide insights to the marketing team to improve customersatisfaction and loyalty.