Andy Yasutake

Andy Yasutake Email and Phone Number

Senior Vice President, Global Head of Strategic Growth, Ventures and AI @ Edgevana
Mountain View, CA, US
Andy Yasutake's Location
Mountain View, California, United States, United States
About Andy Yasutake

A visionary product, technology and business senior executive with a deep passion for developing and leading people.Until recently, Andy was the Global Platform Director for Airbnb's Global Operations organization. Andy's responsibilities include all guest/host/employee/claims products that support the millions of trips and experiences that occur on the Airbnb platform every year.Prior to Airbnb, Andy was the Sr. Director of Technology Solutions and Operations for LinkedIn's Global Customer Operations (GCO) team. Andy was responsible for all global functions and teams enabling the business including Online Support Ops, Program Management, Insights, Training, Quality, Knowledge Management, and Enterprise Technology and product teams. Prior to joining LinkedIn, Andy was the Global Director of Product Management and CX Enterprise Architecture for eBay. Andy’s responsibilities included ownership of all global internal agent facing apps, platforms, and technologies with respective product vision. As the Director of Enterprise CX Architecture at eBay, Andy had responsibility for creating and developing a Customer-centric strategy with an outlook spanning several years. Leveraging emerging industry trends shaping the commerce and Fortune 500 space, Andy’s technology roadmap encompassed key technologies and strategic capabilities that helped provided a plan for the future in helping eBay differentiate itself in the CX space.Prior to eBay, Andy spent more than 10 years at Accenture, a global management consulting firm. At Accenture, Andy led the Master Data Management (MDM) practice and was an advanced expert in enterprise business technology systems, solution and business architecture, business capabilities strategy, solution delivery, and was a highly respected innovation leader around the world.Andy Yasutake received a degree in Psychology from the University of Southern California and had an emphasis in Management Information Systems from USC’s Marshall School of Business

Andy Yasutake's Current Company Details
Edgevana

Edgevana

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Senior Vice President, Global Head of Strategic Growth, Ventures and AI
Mountain View, CA, US
Andy Yasutake Work Experience Details
  • Edgevana
    Senior Vice President, Global Head Of Strategic Growth, Ventures And Ai
    Edgevana
    Mountain View, Ca, Us
  • 007 Venture Partners
    Advisor And Limited Partner
    007 Venture Partners Jul 2024 - Present
    Sydney, Au
    Product and Technology Advisor and Limited Partner investor.
  • Airbnb
    Global Director, Platform
    Airbnb Mar 2022 - Jun 2024
    San Francisco, Ca, Us
    Thrilled to have led amazing mission-driven teams with global responsibility for Airbnb's CS Platform organization supporting the Airbnb Community at global scale. Directly responsible for all Digital Experience Products, Digital Transformation and all Generative AI across the Airbnb Platform experienceMy global responsibilities included managing and leading the 250+ person world-class functional org with Platform Product Management, Generative AI Product and Experience Strategy, Product Delivery, Content and Knowledge Management Operations, Digital Transformation teams that will transform the guest and Hosts experiences across their entire journey across Airbnb.
  • Airbnb
    Global Product Director, Community Support Products
    Airbnb Apr 2019 - Mar 2022
    San Francisco, Ca, Us
    Honored to lead a world class global product organization at Airbnb.I have full responsibility for leading and managing the Global Community Support products organization. From core Customer facing, Safety and Claims to intelligent ML based Platform products powering millions of experiences, our products help create exceptional experiences on our global platform supporting the millions of trips, listings, experiences, and Host and guest protection available at the tip of your fingertips around the world.
  • Linkedin
    Senior Director, Global Technology Solutions & Operations - Gco
    Linkedin Mar 2016 - Apr 2019
    Sunnyvale, Ca, Us
    Global responsibility leading a dynamic organization from innovative strategy definition through ongoing operations for Global Customer Operations at LinkedIn. I led and developed a passionate team of 180+ global employees who enable enterprise technology systems, consumer and enterprise facing self-service online operations, global program & project management, workforce planning, operational insights, training, coaching, knowledge management, product education, and business excellence operations in a hyper growth company scaling to create economic opportunity for all professionals in the global workforce.
  • Linkedin
    Director, Global Technology Solutions And Operations - Gco
    Linkedin May 2014 - Mar 2016
    Sunnyvale, Ca, Us
    Responsibility for creating and leading a newly formed global organization from strategic inception through ongoing operations at scale globally at LinkedIn. I led and grew a dynamic and passionate team of 5 resources to 100 engaged team members who enabled enterprise technology systems, consumer and enterprise facing customer platforms, program & project management, workforce planning, operational insights, training, coaching, quality management, product education, and business excellence operations in a hyper growth company scaling to create economic opportunity for all professionals in the global workforce.
  • Grabbitt
    Advisor
    Grabbitt Aug 2014 - Apr 2019
    Technology and Business Advisor to early stage startup specializing in e-commerce 2.0 and mobile commerce capabilities and assets under the Ownitt Inc. umbrella.
  • Ebay
    Director Of Product Management
    Ebay Jan 2011 - May 2014
    San Jose, Ca, Us
    Global responsibility for building and developing a high performing Product Management organization of employees for eBay's Global Customer Experience Product Solutions team with a focus on enterprise packaged and custom application solutions to enable the business. Andy helped build and develop the 25+ person team with focus cross-functionally across global business domains and application technologies. Transforming a regionally focused legacy team of business systems analysts and product managers from traditional waterfall projects to a globally thinking, high performing, innovative, and agile customer and business-centric solution team, Andy's teams led enterprise capabilities that helped drive significant change in an environment that required disruptive business application solutions to help drive organizational change.
  • Ebay
    Director, Product And Technology Solutions - Apac
    Ebay Jan 2013 - Sep 2013
    San Jose, Ca, Us
    CIO and Head of Product responsibility for eBay's regional Asia Pacific Global organization across their products and technology. Split APAC and NA hours in conjunction with global Product Management responsibilities and specific accountability for the region's business and technical requirements enabling a foundation for these high growth emerging markets.
  • Ebay
    Director, Enterprise Crm Architecture
    Ebay Jan 2011 - May 2013
    San Jose, Ca, Us
    Overall responsibility for creating and developing a Customer-centric technology strategy with an outlook spanning multiple years. Leveraging industry and emerging innovative trends shaping the internet-commerce and Fortune 500 space, Andy’s strategy encompassed key technologies and strategic capabilities that helped provide a foundational roadmap for the future in helping eBay to differentiate itself in the Global Customer Experience space. Andy was also responsible for providing enterprise solution architecture leadership to the Customer Service Technology Solutions global team, providing functional and technical vision, high performing scalable solution design and expertise on implementing globally standardized best-in-class contact center package and custom applications while managing top architectural talent. During his tenure in this role, Andy received an eBay Inc. critical talent award for his contributions, given to only the top 2% of employees.
  • Ebay
    Distinguished Enterprise Architect
    Ebay Jun 2010 - Jan 2011
    San Jose, Ca, Us
    Director level Distinguished Technology Enterprise Architect for eBay's global technology organization. Responsible for all technical solution architecture for global customer and employee transformation initiatives from vision to value.
  • Accenture
    Senior Manager | Manager | Consultant | Analyst
    Accenture Jan 2000 - Jun 2010
    Dublin 2, Ie
    Experienced Senior Executive within Accenture's Global Systems Integration practice with broad experience and skills within Customer Relationship Management (CRM) and Master Data Management functional domains. Andy brought leading technology strategy and innovation, successful global technology implementation, delivery, and scalable solution architecture expertise from his over 15+ life cycle implementations in the Telecommunications, Financial Services, Internet Retail, and Government industries in the United States, Canada, Europe, and Asia Pacific regions.Promoted from Analyst, Consultant, Manager and Senior Manager in less than seven total years in Accenture's Management Consulting practice with P&L responsibility, Andy's broad experience with a focus on internet commerce, CRM software, enterprise-class data integration, high performance-driven data conversion, and technical application and infrastructure architecture expertise was sought after globally. Andy led the Oracle North America Master Data Management practice and was a renowned technology architecture expert flown into rescue several major global telecom implementations in Melbourne, Australia; Brussels, Belgium, and Taiwan.

Andy Yasutake Skills

Enterprise Software Crm Program Management Management Product Management Leadership It Strategy Integration Cross Functional Team Leadership Sdlc Consulting Solution Architecture Business Intelligence Enterprise Architecture Agile Methodologies Business Strategy Saas Business Process Strategic Planning Vendor Management Customer Experience Master Data Management Data Warehousing Building Relationships Agile Project Management Oracle Architecture Strategic Thinking Global Customer Service Itil Creative Problem Solving Technical Leadership Root Cause Problem Solving Distributed Team Management Mobile Technology Thought Leadership Organizational Design Asian Markets Scalability Product Innovation Innovation Management Strong Business Acumen Emerging Trends Emerging Technologies Customer Experience Design World Class Customer Service Distributed Systems Html 5 Big Data Soa

Andy Yasutake Education Details

  • University Of Southern California
    University Of Southern California
    Psychology / Information Systems
  • Maranatha High School
    Maranatha High School
    Life

Frequently Asked Questions about Andy Yasutake

What company does Andy Yasutake work for?

Andy Yasutake works for Edgevana

What is Andy Yasutake's role at the current company?

Andy Yasutake's current role is Senior Vice President, Global Head of Strategic Growth, Ventures and AI.

What is Andy Yasutake's email address?

Andy Yasutake's email address is an****@****ail.com

What is Andy Yasutake's direct phone number?

Andy Yasutake's direct phone number is +140838*****

What schools did Andy Yasutake attend?

Andy Yasutake attended University Of Southern California, Maranatha High School.

What are some of Andy Yasutake's interests?

Andy Yasutake has interest in Exercise, Sweepstakes, Nascar, Home Improvement, Donor, Reading, Gourmet Cooking, Sports, Golf, Home Decoration.

What skills is Andy Yasutake known for?

Andy Yasutake has skills like Enterprise Software, Crm, Program Management, Management, Product Management, Leadership, It Strategy, Integration, Cross Functional Team Leadership, Sdlc, Consulting, Solution Architecture.

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