SALES MANAGEMENT:Develop and implement sales strategies to achieve company goals and objectives.Identify new business opportunities and cultivate relationships with potential clients to expand the customer base.Manage key accounts and ensure customer satisfaction through excellent service and support.Monitor market trends, competitor activities, and customer needs to adjust sales strategies accordingly.OPERATIONS MANAGEMENT:Oversee export operations to ensure smooth and efficient processes from order placement to delivery.Collaborate with internal teams to optimize logistics, supply chain management, and inventory control.Resolve any operational issues or challenges proactively to minimize disruptions and maintain customer satisfaction.TEAM LEADERSHIP:Provide leadership and guidance to the sales and operations teams, fostering a culture of excellence, teamwork, and accountability.Train and mentor team members to enhance their skills and capabilities in sales and operations.Promote a positive work environment that values respect, honesty, and innovation.TECHNOLOGY PROFICIENCY:Utilize ERP systems, Logo, Office, WPS, Photoshop, and Illustrator effectively to streamline processes and enhance productivity.Stay updated on emerging technologies and tools relevant to the import/export industry to continuously improve operations and sales practices.INNOVATION & PROBLEM-SOLVING:Demonstrate a proactive approach to innovation, identifying opportunities for improvement and implementing solutions to overcome challenges.Take ownership of issues in both sales and operations, leveraging your expertise to troubleshoot and resolve them efficiently.COLLABORATION & COMMUNICATION:Actively participate in cross-functional team projects and initiatives, contributing insights and expertise to achieve common goals.Communicate effectively with internal stakeholders and external partners to ensure alignment and transparency in decision-making processes.QUALIFICATIONS:Bachelor's degree in Business Administration, International Trade, or related field.Proven experience in the import/export sector, with a background in customs, customer service, sales, and operations.Strong knowledge of sales techniques, market dynamics, and export regulations.Exceptional leadership and communication skills, with the ability to inspire and motivate teams.Demonstrated problem-solving abilities and a track record of innovation in improving processes and driving results.Commitment to integrity, respect, and honesty in all professional interactions.