• Respond to employee inquiries regarding HR policies, procedures, and programs, providing guidance and support as needed.• Handle administrative duties and recordkeeping.• Assist in company’s payroll and accounting activities using QuickBooks.• Full cycle recruitment to assemble teams in remote locations as per customer requirements.• Research and recommend new sources for active and passive candidate recruiting.• Created standard orientation package including WHMIS, WSIB and Health & Safety training.• Manage and update the Employee Handbook and H&S Policy as required.• Maintain accurate and up-to-date employee records, including personal information and attendance.

• Greeted and assisted customers in person, over the phone, and via email, ensuring a positive and professional experience.• Managed customer inquiries, resolved issues, and provided accurate information about products and services.• Processed customer orders, payments, and returns efficiently and accurately.• Maintained a neat and organized front desk area, contributing to a professional and welcoming atmosphere.• Collaborated with team members to ensure smooth operations and effective communication.

• Collaborated with teachers and administrators to develop and implement school-wide programs to promote student well-being.• Maintained accurate and confidential records of student progress and well-being.• Provided counseling and support services to students and their families to address academic, social, and emotional issues.• Built positive and productive relationships with students, parents, educators and community resources. • Conducted group and individual counseling sessions for key issues. • Used data to monitor students' progress and recommend solutions for improvement. • Used formal and established testing protocols to evaluate educational, emotional and behavioral needs of students.