Alvin Yung-Chun Wang Email & Phone Number

Chattanooga, Tn, Us

-Work with the Microsoft O365 development team to define and implement Unum's Corporate intranet roadmap and cloud communication/collaboration programs.-People and Communications Technology SharePoint lead, with configuration and tier 3 support duties.-ServiceNow HRSD Administrator, with development and configuration duties.-Work closely with HR support team to define both tactical and strategic roadmaps.-Work with ServiceNow IT to ensure version upgrades and new features are properly vetted prior to launch (i.e. Virtual Agent, Employee Service Center, etc.).-Work with Workday HCM team to define and manage integration requirements between Workday and ServiceNow.-Work with Corporate Communications team to define the Unum intranet strategic roadmap.-Work with SharePoint user experience team to support day-to-day operation needs.

San Jose, California, Us

-Deliver critical roadmap items as the product owner for SharePoint (CMS), KORE.ai (Chat Bot), and ServiceNow support framework. -KORE ChatBot Platform Administrator.-Work closely with HR and business stakeholders to define business requirements and integrate them into the HRIS strategic roadmap.-Service Now subject matter expert for HR operations/support-Act as subject matter expert in the standardization and implementation of HRIS processes, controls, best practices, and policies/procedures that align to the requirements of HRIS intranet solutions. -Help plan, budget, and forecast HRIS intranet needs and requirements. -Maintain awareness of vendor plans and the potential impact of those plans on current systems and the HRIS technology roadmap keeping senior leadership informed.-Recommend business process improvements.-Manage the design, configuration, testing, implementation, documentation, communication and training for new tools or changes to existing tools as it relates to the HR intranet.-Proactively develop appropriate communication and change methodology to support HR functions.-Work closely with IT to ensure a proper governance structure and change control process to receive, evaluate, approve, and document process/system changes.-Configure and administer content management platforms such as SharePoint and WordPress. -Manage HRIS Web platforms such as WordPress, SharePoint, and ServiceNow.-Support back-end development for HR ServiceNow instance.

San Jose, Ca, Us

-Lead the software annuity portfolio for partner operations space.-Manage FY budget and resource allocation plan for the immediate partner annuity team.-Drive transformation projects in Channel Ops space. -Work with external partners to capture critical business requirements and drive the overall IT delivery roadmap.-Develop business cases/epic stories for key functions such as Partner Enablement, Marketing, Sales, and Services to drive changes that align to Cisco’s overall IT strategies.-Deliver capabilities that drive Growth and enhance Partners Ease of Doing Business with Cisco.-Take complex business problems or new business needs from the point of inception through the phases of discovery and analysis, the development of solution options and ultimately to solution recommendation.-Maintain relationships with key theaters and cross-functional leaders to drive collaborative solutions that maximize positive impact to our stakeholders.-Capture critical business capabilities and monitor the overall delivery roadmap.-Develop epic stories for Channel Partner Enablement to drive changes that align to Cisco’s overall monetization strategies.-Manage Salesforce.com (SFDC)-related projects for enterprise functions such as Sales, Marketing, and Technical Support. -Oversee the funding activities involved in SFDC-related projects.-Manage projects for a pilot SFDC environment which develops new applications for production instances.-Manage integration projects between internal SFDC instances.

Durham, Nc, Us

-SharePoint solution expert for business units and enterprise services-Managed SharePoint 2007 migration to SharePoint 2010 and SharePoint Online (O365).-Serve as main liaison with users in assessment, development, and testing of business solutions. -Develop and analyze solutions to business issues, including review and writing of all relevant documentation, including but not limited to functional and technical design requirements. -Oversee development of technical design requirements with developers, programmers, and external suppliers before initiating coding.-Manage the development of and reviews test plans and test data for unit and integration testing. -Manage user training including the development of training materials and procedures to accurately document the approved business process. -Facilitate meetings with large, diverse and geographically dispersed groups.-Manage the design and development of quality assurance standards to support organizational requirements. -Recommend best practices and tools based on design and development standards and quality assurance.-Manage project-specific vendor relationships-Project budget and timeline planning.

Morrisville, Nc, Us

San Jose, Ca, Us

Raleigh, Nc, Us