Ayelet Gilad Email & Phone Number

Israel

mentor and personal coacher specializing on WLB (work-life balance), workshop facilitator using organizational psychology methods and rich management experience.

Israel

• Managed B2B partnerships with more than 20 companies worldwide, responsible for sales targets, customer-success, support and relationship management. Act as a central hub for all communication between customers.
• Initiated processes for customer onboarding, from pre-sale phase, through integration and customization projects to a fully operational and revenue generating customer.
• Founded and managed the customer support department (10 reps) establishing processes and KPIs.

• Crafted the business and marketing strategy of Wishes, a community marketplace of mothers who assist one another in organizing their children birthday parties.
• Managed a community of more than 25,000 active moms (users) on Facebook and another Facebook group of more than 2,000 birthday related suppliers.

• Managed all operational aspects of an e-commerce website for selling babies/toddlers merchandize, including content management, marketing operations (emails, SEM and Social) and billing.
• Planned and operated all sales aspects of frontal selling of the website’s merchandize in mall fairs.

• Founded and managed the company’s 75 employees sales department (call centers) located both in Israel and offshore.
• recruiting, training, coaching and motivating managers and reps.
• Responsible for meeting aggressive sales targets, over one million USD monthly.

• Leading a team of 20 sales representatives, responsible for meeting aggressive sales quotas.

Master Of Arts - Ma, Work And Family Studies

B.A, Psychology