(UAE, Qatar, KSA)• Spearheading New Joiner Orientation (NJX) initiatives to ensure seamless integration of new employees into the company culture.• Proactively managing Separations/Employee Separation Benefits (EOSB) processes, ensuring swift and accurate closure of final settlements for departing employees.• Diligently maintaining and updating employee records within the Human Capital Management (HCM) system, conducting regular audits to uphold data integrity and compliance standards.• Developing and implementing robust internal control measures to meticulously verify the accuracy of employee data and ensure adherence to established protocols.• Providing expedited resolution to employee inquiries by leveraging comprehensive knowledge of organizational processes and policies.• Orchestrating timely execution of payroll activities to guarantee employees receive accurate and punctual compensation.• Overseeing the seamless generation and delivery of essential employee letters, maintaining a system that ensures swift access to necessary documentation.• Functioning as the go-to Subject Matter Expert (SME) for HR policies, playing a pivotal role in their effective deployment and enforcement across the organization.• Upholding strict adherence to HR policies and procedures, ensuring full compliance with regulatory requirements and industry standards.• Collaborating closely with the offshore HR Shared Services (HRSS) team, offering guidance and support to streamline operations and foster a cohesive working environment.

• Provided expert guidance and counseling on Professional Qualification queries (ACCA, CMA, CPA, CFA, CIPD, UAE VAT, Corporate Tax, etc.), enabling students to make informed program choices.• Streamlined and maintained the CRM system with meticulous attention to detail, ensuring data accuracy and completeness.• Fostered meaningful student interactions, driving engagement, and cultivating strong relationships.• Exceeded sales targets by converting leads into registered students, leveraging persuasive negotiation, and closing techniques.• Supported the end-to-end sales process, from lead generation to finalizing agreements, delivering a seamless student experience.• Coordinated and executed impactful promotional events, including open days, workshops, field trips, and career fairs, driving student enrollment.• Ensured prompt and effective communication with students, optimizing response times, and addressing their needs.• Collaborated closely with the finance department, facilitating seamless invoicing and efficient payment collection.

• Produced compelling weekly analytical reports highlighting program registrations and revenue figures.• Conducted comprehensive market analysis, delivering insightful reports and presentations to drive improvement initiatives.• Fostered seamless interdepartmental coordination, optimizing sales operations.• Played a key role in business planning and setting team objectives, aligning them with strategic goals.• Developed engaging content and organized impactful seminars, orientations, workshops, and activitiesto generate leads and disseminate program information.• Spearheaded projects within client relationships, aligning client goals with company objectives forsuccessful outcomes.• Managed student accounts and proactively followed up on payments to ensure timely collection.

• Conducted evaluations of discussion rooms and maintained accurate attendance records for MBA and EMBA students.• Collaborated closely with professors to create and evaluate quizzes and exams, ensuring rigorous academic standards.• Provided invaluable academic support to the Program Coordination Office, including database updates, student assistance, customer service, and efficient event management.