Implemented Coupa procurement software to improve procure-to-pay processes and facilitated training sessions for business owners to enhance system accuracy. Led process optimization efforts, standardizing procurement workflows and significantly reducing project completion times. Collaborated with Accounts Payable to streamline procurement methods, reducing vendor payment times and ensuring requisitions aligned with Master Services Agreements for seamless purchase order approvals. Review Invoices, billing coding in alignment with existing agreements and purchase orders. Supported business owners & managers across multiple workstreams, focusing on vendor management, purchase order requisitions & management, and procurement processes. Drove process improvements by introducing advanced procurement tools, which enhanced operational efficiency and reduced supply chain costs. Worked closely with cross-functional teams and stakeholders to ensure alignment with business goals and foster a cohesive approach to project success.

Managed multiple workstreams while providing comprehensive support to sourcing managers throughout the S&P process, including requirements gathering, supplier identification, RFx management, supplier evaluation, and contract negotiation. Utilized COUPA procurement software and Excel to perform detailed analyses, track KPIs, and deliver actionable insights to the project team.Emphasized effective communication and collaboration with stakeholders, building strong working relationships with project team members, clients, and suppliers. Fostered an environment of open communication and trust, which contributed to successful project outcomes. Committed to delivering value through expertise in procurement, analytical skills, and effective collaboration.

Analyzed and mitigated supply contract risks while collaborating with engineers, internal teams, customers, and suppliers to secure compliant and mutually beneficial terms. Oversaw the successful submission of tenders and ensured the effective execution of contract-specific terms.Streamlined the process of finalizing terms and conditions by creating and standardizing a database of client-specific and standard qualified terms, which reduced the overall time and resources required for tender submissions. Enhanced transparency and simplified milestone tracking by developing a new audit trail system for contract management, including the original contracts, correspondence, amendments, and payment schedules.

Determined customer needs and collaborated cross-functionally to source appropriate equipment and solutions, generate sales quotations with fair and compliant terms, and drive sales to successful completion. Played a key role in standardizing company documentation and providing operational support to Sales Representatives and the CEO, resulting in increased team productivity and output. Facilitated compliance with corporate standards and policies among new hires through effective training and support.Contributed to the development and implementation of administrative policies and procedures. Created and maintained a comprehensive product and customer database, enhancing transparency and discoverability of critical historical data, including operation and maintenance manuals and spare component lists.

Provided comprehensive clerical support by managing phone and email correspondence and preparing quotations and order documentation. Efficiently planned and coordinated the daily schedules of cleaning teams, assisted with meeting scheduling, and prepared meeting minutes. Maintained strong client relations through regular communication and correspondence, delivering exceptional customer service by addressing queries and complaints promptly and professionally.