• Receive customer orders by telephone, via email, or website• Respond to customer inquiries.• Process customer orders on time and in a timely manner/• Check stock availability• Appraise customers on alternative products when the required item is not available.• Resolve problems pertaining to customer orders.• Coordinate with sales and other appropriate tasks in processing orders• Create shipments with third-party courier services and ensure timely delivery of orders.• Interact with the account receivables officer regarding payments.• Provide general administration support to the team.• Maintain and update customers’ and retailers’ databases.• Conduct bank reconciliation.• Processing orders and invoicing.• Create purchase orders and ensure that supplies are received on time. • Process credit notes as required• Follow up on account receivable and ensure compliance with agreed payment terms.

• Providing assurance about the accuracy of the information contained in financial reports and their compliance with statutory requirements.• Providing financial and taxation advice on business structures, plans, and operations.• Preparing taxation returns for individuals and organizations.• Introducing and maintaining accounting systems, and advising on the selection and application of computer-based accounting systems.• Conducting full tax interviews for the purpose of preparing complete and accurate tax returns.• Preparing returns for the electronic transmission, verifying that each return is free from errors and in transmittable form.• If a return is determined to have been completed incorrectly then correct all errors and inform the client of changes in accordance with PTB guidelines.• Accurately determining and receiving the fee for services rendered to a client and ensuring that the fees are in accordance with the PTB schedule of fees and chargers.• Depositing all money received into the nominated PTB bank schedule fees and charges.• Assisting clients with tax problems and handling client complaints.• Completing required PTB administrative forms.• Maintaining current tax knowledge by researching tax situations, reading Tax News and other provided publications, and another appropriate methods.• Recording the financial transactions of a business using clients’ bookkeeping software (such as MYOB, XERO, or QuickBooks), spreadsheets, or databases.• Arranging payments of accounts.• Preparing and sending invoices and receipts to debtors.• Processing payroll and maintaining employee records.• Carrying out bank reconciliations.• Preparation of a Business Activity Statement (BAS).• Checking figures and reporting accuracy.• Reporting any irregularities in data to management.• Producing balance sheets, income statements, and other financial documents as requested.

• Customer Service• Maintain food safety and Hygiene• Provide assistance for catering orders and events• Cash handlingResolved Customer complaints and provide assistance with food inquiries.Costing of catering events and ensuring that payments are received on time.

•Proactive management of the Manager’s diary management needs.• Liaise directly with the management in relation to all formal and informal administrative issues • Process and supply the relevant information required for financial management including though not limited to preparing outgoing and incoming invoices for payments, procurement documentation, and handling work orders, job cards, etc.•Responsible for coordinating meetings, venues, webinars, conference, event specifically relating to accounting purposes.•Service company meetings, produce the minutes/meeting notes, prepare and circulate relevant documents and take appropriate follow-up action as required.•Liaise with senior management, executive and other staff members to handle requests and queries from the staff members.•Provide administrative and accounting support to the organization.•The first points of contact for clients and visitors.•Answer phone calls and taking messages, booking an appointment and managing the company diary.•Collect mail, sort mail and distribute to appropriate parties, post outgoing letters as arranged.•Copy digitizes and files office documents online.•Develop and maintain a manual filing system and online folders spreadsheets database etc.•Anticipate the needs of other staff members and the team, in order to ensure their seamless and positive experience.•Responsible for ordering kitchen supply•Responsible for reviewing and ordering stationery and office supplies.•Attend all other ad-hoc administration tasks where necessary.•Keeping well-organized files and records of business activity.•Keeping computer databases up to date.•Communicating with materials suppliers and vendors.•Scheduling appointments and jobs.•Finding ways to improve the administrative process and the smooth running of the organization.•Invoicing•Collecting payments from customers•Maintaining Staff payroll•Keeping track of purchase orders•Preparation of asset register

•Proactive management of the Manager’s diary management needs.• Liaise directly with the management in relation to all formal and informal administrative issues • Process and supply the relevant information required for financial management including though not limited to preparing outgoing and incoming invoices for payments, procurement documentation, and handling work orders, job cards, etc.•Responsible for coordinating meetings, venues, webinars, conference, event specifically relating to accounting purposes.•Service company meetings, produce the minutes/meeting notes, prepare and circulate relevant documents and take appropriate follow-up action as required.•Liaise with senior management, executive and other staff members to handle requests and queries from the staff members.•Provide administrative and accounting support to the organization.•The first points of contact for clients and visitors.•Answer phone calls and taking messages, booking an appointment and managing the company diary.•Collect mail, sort mail and distribute to appropriate parties, post outgoing letters as arranged.•Copy digitizes and files office documents online.•Develop and maintain a manual filing system and online folders spreadsheets database etc.•Anticipate the needs of other staff members and the team, in order to ensure their seamless and positive experience.•Responsible for ordering kitchen supply•Responsible for reviewing and ordering stationery and office supplies.•Attend all other ad-hoc administration tasks where necessary.•Keeping well-organized files and records of business activity.•Keeping computer databases up to date.•Communicating with materials suppliers and vendors.•Scheduling appointments and jobs.•Finding ways to improve the administrative process and the smooth running of the organization.•Invoicing•Collecting payments from customers•Maintaining Staff payroll•Keeping track of purchase orders•Preparation of asset register

• Develop annual project plan• Arrange committee meetings• Achieve annual target(secure1200 blood donations in 2016) • Coordinate promotional events• Work with university students, staff and Red Cross blood service staff

• Develop a volunteer information pack• Call new volunteers if it is required• Maintain the volunteer’s health and wellbeing during the event.

• Organize intellectual event• Attend other promotional events.• Provide event reports

• Customer service• Data entry• Assist for event organizing• Inventory management• Update student database and maintaining • Cash handling

• Bank reconciliation• Cost center reporting• Account payable and account receivable• Updating prepayment schedule and post general journals• Update Fixed Asset Register and process Deprecation Journal• Inventory Processing , stock take and processing stock adjustment