Ayesha Fatima Email and Phone Number
Ayesha Fatima is a Customer Service Representative at ADP at ADP.
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Customer Service RepresentativeAdp -
Senior AnalystAdp Oct 2021 - Jun 2022Managed payroll processes and total absence management, ensuring compliance and accuracy.
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Subject Matter ExpertSitel Oct 2018 - Sep 2021Managed customer calls, managed bank accounts, and credit cards, ensuring high satisfaction levels.Facilitated international money transfers, ensuring compliance and accuracy.Set up standing instructions, streamlining customer account management.Resolved customer issues efficiently, improving overall service quality.Enhanced customer account handling, contributing to improved customer retention.Managed over 30 customer queries daily, maintaining high service standards at HSBC.Analyzed customer feedback to develop strategies that reduced complaint rates by 15%.Provided mentorship to new hires, enhancing team performance and knowledge.
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Customer Support RepresentativeHsbc Jan 2016 - Sep 2018Managed over 30 customer queries daily, maintaining high service standards at HSBC.Analyzed customer feedback to develop strategies that reduced complaint rates by 15%.Provided mentorship to new hires, enhancing team performance and knowledge.
Ayesha Fatima Education Details
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Osmaina UniversityBio Technology -
Board Of Intermediate EducationIntermediate
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Board Of Secondary EducationS.S.C.
Frequently Asked Questions about Ayesha Fatima
What company does Ayesha Fatima work for?
Ayesha Fatima works for Adp
What is Ayesha Fatima's role at the current company?
Ayesha Fatima's current role is Customer Service Representative at ADP.
What schools did Ayesha Fatima attend?
Ayesha Fatima attended Osmaina University, Board Of Intermediate Education, Board Of Secondary Education.
Who are Ayesha Fatima's colleagues?
Ayesha Fatima's colleagues are Lilia Abbassene, Lavannya G, Daniel Mcveigh, Phr, Laura Spencer, Jeremy Simons, Ethan C., Anand Muralidharan.
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Ayesha Fatima
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Ayesha Fatima
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