Ayesha Cording Email & Phone Number

Wellington & Wairarapa, New Zealand

Christchurch, New Zealand

- Writing articles, conversational web content and copy for outlets - including VICE.com and various businesses.- Utilising Adobe Lightroom / Photoshop for photo editing- Building ongoing positive relationships with editors and clients

Wellington & Wairarapa, New Zealand

- Provided proactive, forward-thinking customer service in a busy inbound/outbound call centre environment by ensuring all areas of detailed planning, scheduling and follow-up were communicated clearly and understood- Created tailored training plans for on-boarding new customer team members and ongoing training support that promoted a customer-centric culture and company values- Assisted in areas of marketing including Facebook advertising and content creation, utilising my passion for… Show more - Provided proactive, forward-thinking customer service in a busy inbound/outbound call centre environment by ensuring all areas of detailed planning, scheduling and follow-up were communicated clearly and understood- Created tailored training plans for on-boarding new customer team members and ongoing training support that promoted a customer-centric culture and company values- Assisted in areas of marketing including Facebook advertising and content creation, utilising my passion for identifying customer needs to target and connect with specific customer groups- Used knowledge of geospatial systems (GIS), site plans and technical drawings to interpret/communicate detailed work plans with customers in a way that all knowledge levels could understand- Delivered accurate administrative support including invoicing, purchase orders, data entry, and reports Show less

Canterbury & West Coast, New Zealand

- Organised and led engaging informational nights, both alone and as part of a two-person team to educate and encourage conversion of clients to sign-up as a camp leader on summer camps in the USA- Infused my improvisational training and positive personality into an hour-long visual and verbal presentation, while still championing company values and engaging the audience in an energetic way - Interviewed applicants and created targeted CVs for successful applicants to assist with… Show more - Organised and led engaging informational nights, both alone and as part of a two-person team to educate and encourage conversion of clients to sign-up as a camp leader on summer camps in the USA- Infused my improvisational training and positive personality into an hour-long visual and verbal presentation, while still championing company values and engaging the audience in an energetic way - Interviewed applicants and created targeted CVs for successful applicants to assist with finding them a role they would be suited to at a summer camp - resulting in a placement success rate of 100% every year from 2012 - 2014- Produced promotional work - including photography and videography for social media use to engage and attract clients Show less

Canterbury & West Coast, New Zealand

- As the team lead, established clear, goal orientated supervision and training to five staff members at a busy CBD cafe and led ongoing training for new staff- Provided attentive and energetic customer service to a large volume of customers each day, ensuring communication between the front of house team and kitchen team was detailed and efficient to provide the same high level of service to each customer- Resolved customer issues in a friendly, fair and proactive manner-Up-skilled… Show more - As the team lead, established clear, goal orientated supervision and training to five staff members at a busy CBD cafe and led ongoing training for new staff- Provided attentive and energetic customer service to a large volume of customers each day, ensuring communication between the front of house team and kitchen team was detailed and efficient to provide the same high level of service to each customer- Resolved customer issues in a friendly, fair and proactive manner-Up-skilled at a fast pace to provide hands-on value, starting within an exceptionality busy Christmas period -Handled duty manager responsibilities Show less

Canterbury & West Coast, New Zealand

- Bought dedicated customer service mindset to all aspects of the business, including customer communication, online marketing, and business strategy, as the sole owner of the business - Researched and predicted customer trends and sourced stock accordingly- Executed a variety of administrative duties; including accounts, spreadsheets and shipping logistics - Created high-quality product photography and clear product descriptions