Ayesha F Email & Phone Number

United States

United States

• Achieved a 15% reduction in development cycle time through the implementation of efficient Agile methodologies and concepts.
• Led and coached multiple cross-functional Agile teams to deliver high-quality digital healthcare products.
• Spearheaded the development of the iClinicHealth HIPAA-compliant mobile application platform, facilitating seamless access for patients to their healthcare providers.
• Employed strong interpersonal skills to effectively communicate project priorities and progress to interdependent stakeholder groups.
• Acted as a servant leader, identifying impediments to Agile development, and actively removing blockers to ensure continuous improvement.
• Proactively identified and mitigated project risks, preventing delays and ensuring successful delivery.

United States-Canada

• Improved user accessibility and productivity by 20% by spearheading a successful deployment of a single sign-on solution enabling seamless access across multiple systems and applications.
• Successfully led the Agile deployment of ETL projects for data integration and customized content management system (CMS).
• Facilitated seamless integration of GXP/GCP requirements and regulatory guidelines (cGMP, ISO, FDA) into Agile processes across multiple development teams.
• Consistently helped facilitate decision making process through the constant application of Scrum practices including Daily Standups, Sprint Reviews, Backlog Refinements, and Retrospectives.
• Coached teams on interpreting and implementing GXP/GCP standards throughout the software development lifecycle.
• Led and actively participated in scaled events, orchestrating cross-team planning, ensuring seamless delivery synchronization, and driving systems-level inspect & adapt sessions to enhance project coordination and.

Canada

• Guided the Matrix Scale Services Inc project, enhancing the online customer portal and ticketing support system, leading to a 15% increase in user engagement and customer satisfaction.
• Implemented collaborative Agile feedback loops and acted as a liaison between the project team and stakeholder. groups to gather requirements, source concerns, and provide timely updates.
• Oversaw the organization and implementation of Scrum events such as Sprint Review and Demo to ensure transparency while keeping stakeholders apprised of product status and incremental improvements.
• Acted as the point of contact for upper management and executives regarding product status, progress, and other milestones accomplished.
• Worked closely with upper management and executives to identify and track Agile metrics and KPIs regarding project progress

Canada

• Projects: Web based application
• Improved appointment scheduling efficiency and overall patient care by 25% by overseeing the delivery of the Patient Management System (PMS).
• Worked with stakeholders and product leaders to define and develop the PMS strategy and roadmap including prioritizing new features to emphasize patient registration, appointment scheduling, EHR, billing, and.
• Consistently collaborated with cross-dependent departments and teams to drive meaningful progress on goals and outcomes.
• Actively worked to champion a culture of Agility by coaching and training on basic Agile principles and methodology approaches while driving continuous improvement and innovation.

United States

• Leveraged Agile processes to increase client satisfaction by 30% by facilitating the development of the EDF Energy App which resulted in valuable improvements for the end user including an intuitive interface and.
• Closely collaborated with business leaders and stakeholder groups including Business Analysts, Product Owners, and internal customers to develop a product roadmap and timeline for new features and assess overall.
• Consistently coached and trained Product Owners and Scrum teams on Agile and Scrum best practices and standards including regular inspect and adapt events within a timeboxed Sprint.
• Developed an overall target operating model with input from stakeholders and product leaders at the initiation phase.
• Leveraged Agile techniques to facilitate the delivery of the product within internal deadlines and under budget.

United States

• Reduced turnaround time from 7 business days to 2 days with a 70% improvement in operational efficiency by streamlining the payment authorization processes.
• Facilitated the incremental Agile delivery of many product features and improvements for customers including. innovative signature verification, bio metric authentication, and signature recognition to ensure.
• Utilized strong interpersonal skills to apply Scrum principles to both onshore and offshore Scrum teams.
• Supported multiple scrum teams remotely, facilitated sprint planning, daily standups, reviews, and retrospectives using video conferencing tools for distributed teams.
• Coached and guided 2+ scrum teams through agile practices; planned and facilitated PI planning sessions and sprint ceremonies to align teams on goals and increase velocity.
• Leveraged knowledge of Agile software such as Confluence and Jira to effectively manage backlogs, track Sprint. progress, and identify blockers.

USA-Canada

• Facilitated the development team in creating a student centric LMS website for Imperial Medical Academy.
• Collaborated closely with stakeholders to define project scope, requirements, and priorities, ensuring alignment with business goals.
• Ensured the development of features such as secure course login credentials, exam assessments, course expiration dates, and payment processing.
• Ensured data security and compliance with relevant regulations while managing sensitive student and payment data.
• Monitored student engagement metrics, including course login frequency and progress, to provide insights for continuous improvement.
• Helping with delivery of website on time and within budget, meeting all project goals and exceeding stakeholder expectations

Atlanta, Georgia, United States

• Kept patient care protocols and clinical trial operations in compliance.
• Provided scientific support for clinical research studies and assisted in grant writing and preparation of manuscripts.
• Developed SOPs, protocols, to ensure clinical research and patient care activities adhered to GXP standards.
• Tracked and reported on GXP metrics to demonstrate ongoing compliance and operational excellence.
• Worked with industry professionals to improve research with deeper grasp of related topics.