Senior Systems Analyst UPMC Enterprise Analytics Division Conduct initial data analysis from various source systems (clinical, financial, administrative, and research) for data integration consumption Perform systems analysis and validation for data warehouse mappingWork with data warehouse developers on data integrationResponsible for understanding various data domains (clinical and financial) and assuring data integrity and quality by using various data analytic design toolsWork with business sponsors (doctors, senior financial leadership, and senior healthcare leadership) to develop use cases that will identify their needs for an analytic solutionDesign business and system requirements based on use cases created from a thorough understanding of internal and/or external customer’s business needs and demands.

Acted as the project manager, coordinate, plan, and manage Computrition clinical software implementations: Automation of tray line services and Hospital room service programsDefined project scope, objectives, and client requirementsCreated project schedule, status reports, and implementation plan to meet project goals within the project scope, timeline, and budget.Served as the primary contact between clients (system end users) and development teamsWorked with system integration design team to create, test, and deploy multiple HL7 solutionsWork with various technical team to design, test and deploy appropriate hardware solutions, connectivity requirementsCoordinated and performed extensive application and HL7 testingTrained all end users (dietitians, diet technicians, all other food and hospitality staff)Wrote documentation for procedures and support guides for help desks and support groupsDeveloped user manual for application proceduresAfter project implementation, served as the primary contact for troubleshooting technical issues, business issues, and user inquiryProvided 24/7 support post go live, as well as 24/7 maintenance supportServed as one of the lead analysts on an enterprise point of sale systemResponsible for site implementationWorked closely with Information Security to ensure software and data encryption meets all PCI Compliance regulationsWorked with cash register vendors to ensure all hardware is PCI compliant and the internal network design and infrastructure teams to ensure all hardware (servers and cash registers) communicate effectively within an ultra-secure PCI networkProvided 24/7 maintenance support

Lead a team of 9, consisting of developers, crystal report designers, and analysts to develop and in-house software system to replace an old legacy billing system and inpatient systemWorked closely with developers to translate user requirements into programming specificationsServed as lead tester on all new modules of applicationHad direct contact with end users to help transition to new systemWorked with Crystal report writers to develop reports for staff and maintenanceProvided 24/7 support post go live, as well as 3rd level maintenance supportDiagnostic Evaluation Center Whiteboard DesignWorked with internal development team and served as lead analyst to develop an in house Emergency Room tracking systemWorked closely with developers to translate user requirements into programming specificationsDeveloped all use case scenariosServed as lead tester on all new modules of applicationWorked with Crystal report writers to develop reports for staff and maintenanceTrained end users (Doctors, nurses, and other clinical ER staff)Wrote entire user documentation for the tracking systemProvided 24/7 support post go live, as well as 3rd level maintenance supportAllscripts ImplementationOne of the lead testers for the IDXConnectR interface engine, tested both HL7 ADT and Registrations inbound messages as well as HL7 outbound medication ordersWorked with in-house development team and vendor to ensure all medications interfaced to clinical systems and outpatient pharmaciesWrote training and support documentationProvided on site end user training for post go-live supportMcKesson Accudose ImplementationCoordinated all network configurations for Accudose medication cabinets on inpatient nursing unitsWorked with internal network design team to ensure that all networks ports were tested and ready for implementationAssisted writing training manual and support documentation