Ayesha Mughal Email & Phone Number

Australia

Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Implemented and rolled out dashboards and reports for all sales representatives and managers.
• Collaborated with stakeholders to understand their requirements and change requests.
• Managed automated bulk email to all customers for any changes or news to be communicated.
• Provide ongoing training and support for 100+ internal users in resolving daily queries, qualifying leads as per internal procedure, enhancing dashboards and user management.
• Analyse business requirement and translate them into technical requirement in salesforce.
• Deliver internal projects in Agile methodology – writing User Stories, managing business requirements on Epics and running Showcases internally with the business.

Melbourne, Victoria, Australia

• Contributed in Nappy collection project to adopt and implement Salesforce platform along with data migration.
• Attended client's meeting, setting up Salesforce user and profile for new user.
• Performed Data migration on Accounts.
• Have done various Salesforce Admin activities such as Profiles, Record types & Page layout, adding picklist values based on Client's requirement.

• Prepared cost effective plans for placing ads effectively for different campaigns of client and determine the best way to use the client’s media budget for optimum results
• Assisted Senior Advertising Media Planner in client coordination and making post-buy reports
• Created comparison reports to analyze the competitors of Dalda (Print/TV) for brand efficiency
• Periodic & quarterly media activity report s for client’s brand

• Contributed, as part of team, to develop creative theme for PSO & Orient Energy
• Played a role in suggesting themes and concepts for the BTL activities for Shangrilla Sauce

Karachi

• Proposed and developed sales and operations planning model for effective supply chain planning
• The model was highly appreciated and was successfully accepted in 3 regions of Pakistan

• Proposed, implemented and successfully roll out the computerized “Expense Detail Report ” which reduce cost by discouraging paper consumption and tracking expense for optimization

Karachi

• Conducted a research on equal payment plan products to develop an effective "Customer Care Guide"
• Worked with the product team which executed a summer promotional campaign for Citibank Credit Cards
• Conducted mystery shopping over phone for phone bankers for the new process of “ATM Pin Refresher”