Ayesha Razzaq Email and Phone Number
Ayesha Razzaq work email
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Ayesha Razzaq personal email
Ayesha is a highly accomplished business executive with over 25 years experience in the energy industry, currently steering one of Australia’s largest retailers through significant industry shifts. Known for her customer and people centred approach, Ayesha is passionate about driving sustainable energy solutions and building a resilient energy future for communities.Ayesha combines visionary thinking with practical execution, crafting innovative strategies and translating them into impactful actions. Her expertise in forming trusted partnerships and delivering tailored solutions is widely recognised.Beyond her executive role, Ayesha is passionate about diversity and inclusion and has a history of serving and working with many community organisations. She currently serves on the Indigenous Marathon Foundation and Service One Alliance Bank boards.Ayesha holds a Bachelor of Engineering with Honours and is an alumnus of the Harvard Business School, where she completed the Advanced Management Program. She is also a graduate member of the Australian Institute of Company Directors, a member of the Chief Executive Women group, and was the recipient of the 2017 Corporate Telstra Business Woman Awards.
Energy Queensland
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Executive General Manager RetailEnergy Queensland Mar 2020 - PresentTownsville, Queensland, Au
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General Manager Retail OpportunitiesEnergy Queensland Jul 2019 - Mar 2020Townsville, Queensland, AuEnergy Queensland is a government owned corporation delivering electricity to approximately 800,000 retail customers across the state.My broad remit was to work with the board and shareholders to enable retail strategies to enable Energy Queensland’s 2030 vision - that is, to energise Queensland communities. I oversaw multiple departments including strategy, new product development and regulatory policy.
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DirectorService One Alliance Bank Aug 2018 - PresentDeakin, Act, Au -
DirectorThe Indigenous Marathon Foundation 2019 - Present
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Deputy ChairCanberra Grammar School Feb 2017 - Apr 2021Red Hill, Act, Au -
DirectorSolarhub Sep 2017 - May 2019Mitchell, Australian Capital Territory, Au -
General Manager RetailActewagl Dec 2009 - May 2019Canberra, Act, AuMy role as a senior executive for ActewAGL covered all aspects of energy retailing in Canberra and the Capital region. Retail functions that were under my leadership include sales to both commercial and residential segments, marketing, corporate affairs, media liaison, product development, pricing, regulatory, customer service, online communications, finance and administration.I led ActewAGL Retail through a multi-million dollar digital business transformation program to address the challenging market conditions, disruptive industry forces, the impact of technology and the ever-evolving customer needs. The first step was to implement a new billing and customer management system to reshape ActewAGL as a customer centric organisation that could operate in a digital age. As the Executive Sponsor, I ensured all project activities were undertaken with rigour, promoted a culture of strong quality assurance and led a comprehensive business change program which resulted in a flawless cutover in January 2017. This was the largest and most complex technology initiative that ActewAGL had undertaken. It was also the most successful project that was delivered on time, within budget, with high staff engagement and minimal customer impact. The benefits included a dramatic reduction in the cost to serve per customer, achieved by adopting a “digital by default” and a lean operating model. -
General Manager, Customer, Product & Wholesale OperationsActewagl Jun 2008 - Nov 2009Canberra, Act, AuI was responsible for managing a team of over 100 staff to deliver ActewAGL Retail’s customer service strategy. I managed the wholesale and environmental position, developing pricing and product development strategies and ensuring regulatory compliance to various consumer advocate bodies. I was also responsible for managing and maintaining strong relationships with our Management Services Agreement partners (ACTEW, AGL and TransACT), and key industry and government figures.
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Manager, Wholesale & Product DevelopmentActewagl Feb 2007 - Jun 2008Canberra, Act, AuI was responsible for the management of the Wholesale Energy and Product Development branch for ActewAGL and TransACT Retail. The management of the Wholesale Energy Branch included the responsibility for purchasing energy (electricity, gas and renewable energy) and wholesale telecommunication services (data, television content and mobile telephony). It incorporated risk management, relationship management and contract negotiation. As Manager, Product Development, I was primarily responsible for all new product initiatives.
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Manager, Wholesale & EnvironmentActewagl Apr 2004 - Jan 2007Canberra, Act, AuI was responsible for ActewAGL Retail’s wholesale contracts for electricity, renewable energy, gas and wholesale ISP, to ensure the stakeholder interests and margins were protected within the guidelines set by the Board. I also managed the major service agreements between ACTEW, TransACT and AGL.
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Manager, Wholesale RiskActewagl Feb 2003 - Mar 2004Canberra, Act, AuI was responsible for identifying, assessing and facilitating the mitigation of risks in ActewAGL’s purchasing agreements for electricity, renewable energy and gas service contracts.
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Energy Market AnalystActewagl Jan 1999 - Jan 2003Canberra, Act, AuI was responsible for assisting in bid preparation, customer transfer and connection of contestable customers to ACTEW Energy, whilst also monitoring State and National market codes. I was also responsible for day to day trading including conducting sensitivity and volatility analysis, providing various hedging strategies, maintenance of ACTEW’s hedge portfolios and negotiating energy derivative contracts with counterparties. Once ActewAGL was established, I was responsible for managing the relationship with AGL and retail pricing for our large customers.
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Board MemberCommunities@Work 2013 - 2018Greenway, Australian Capital Territory, Au -
Board MemberLifeline Canberra 2010 - 2018Canberra City, Act, Au
Ayesha Razzaq Skills
Ayesha Razzaq Education Details
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The Australian National UniversityEngineering -
Harvard Business SchoolAdvanced Management Program (Amp195)
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Australian Institute Of Company DirectorsCompany Directors Course
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Harvard Club Of AustraliaExecutive Leadership Program
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Harvard Club Of AustraliaExecutive Leadership Program
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Harvard Club Of AustraliaExecutive Leadership Program
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Harvard Club Of AustraliaExecutive Leadership Program
Frequently Asked Questions about Ayesha Razzaq
What company does Ayesha Razzaq work for?
Ayesha Razzaq works for Energy Queensland
What is Ayesha Razzaq's role at the current company?
Ayesha Razzaq's current role is Executive General Manager | Harvard Business School | Corporate Telstra Business Woman Award Winner | GAICD.
What is Ayesha Razzaq's email address?
Ayesha Razzaq's email address is ay****@****.com.au
What schools did Ayesha Razzaq attend?
Ayesha Razzaq attended The Australian National University, Harvard Business School, Australian Institute Of Company Directors, Harvard Club Of Australia, Harvard Club Of Australia, Harvard Club Of Australia, Harvard Club Of Australia.
What skills is Ayesha Razzaq known for?
Ayesha Razzaq has skills like Public Speaking, Crm, Vendor Management, Telecommunications, Product Development, Team Management, Strategic Planning, Sales, Social Media, Stakeholder Management, Retail, Business Planning.
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