Co-Founder and Attorney

Research Assistant to Professor Lisa Lukasik on matters involving Education and Tort Law.

Legal extern for General Counsel

• Provide support and supervision of clients to lead independent lives and to participate in their home and community.• Teach clients daily living skills (hygiene, personal care, domestic skills, meal preparation, finances, social skills, vocational/educational development).• Maintain documentation as required by state and government regulation (Individual Support Plans, health records, medication administration records).• Respond appropriately to aggressive behavior to ensure the safety of client and others.• Demonstrate flexibility in unplanned situations, such as becoming temporary supervisor for several months.

• Offered technical support to clients who are employed in the Post-Acute Care, Human and Social Services, and Public Safety verticals.• Assisted in serving as a liaison between clients and potential clients and the Sales department.• Fostered positive relationships between existing clients and their staff members and the organization.• Troubleshot e-Learning courses and software, as well as created courses for testing purposes.• Served as a mentor for incoming employees in the Client Care department.• Taught and led one-on-one webinars with clients who needed additional program training.• Closed inbound cases via phone, web, email, and instant messaging channels.

• Built relationships with clients and prospective clients.• Counseled clients about financial services and products that best fit their individual lives.• Offered insurance and securities products and advice, in addition to wealth management.• Marketed for my own business and for the organization as a whole.• Offered seminars to the public about the importance of long-term financial planning.

• Provided member support in a call center setting.• Financial counselor to teach members how to manage debt and plan for future financial goals, in order to gain financial and economic stability.• Completed and analyzed lending applications to make the best judgment for the member and organization.• Board Certified Approving Officer for lending products, such as, mortgages, credit cards, and other personal loans.• Processed paperwork and documentation at the highest standard to guarantee compliance with state and federal regulations.• Insurance Representative for Life and Personal Lines insurance products.

• Guest Service Team Member, with one of the highest metrics in the company• Furniture and Personal Baby Registry Consultant and Certified as Back of House Team Member• Knowledgeable of all company departments• Team Member of the Month• Acted as Co-Supervisor of Furniture and Apparel Departments

• Machine Operator: operated postage machine and mail sorter• Mail clerk• Collaborated with management to find alternatives to abundance of postal waste• Clerical work, such as filing and sorting• Heavy use of computers for internet and database search