Mariana Ayesterán Jerez

Mariana Ayesterán Jerez Email and Phone Number

Customer Success Manager LATAM at Turnitin - Bilingual Professional @ Turnitin
oakland, california, united states
Mariana Ayesterán Jerez's Location
Monterrey, Nuevo León, Mexico, Mexico
About Mariana Ayesterán Jerez

Goal oriented, technical knowledgeable, customer focused and self learner.(Willing to relocate)EXPERTISE Sales Management and Customer Care Specialist. Math Specialist.Have been in the education field, construction machinery industry, in the construction industry, and the telecommunications industry, and have outstanding verifiable performances in:•

Mariana Ayesterán Jerez's Current Company Details
Turnitin

Turnitin

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Customer Success Manager LATAM at Turnitin - Bilingual Professional
oakland, california, united states
Website:
turnitin.com
Employees:
537
Mariana Ayesterán Jerez Work Experience Details
  • Turnitin
    Customer Success Manager, Key Accounts - Latam
    Turnitin Mar 2022 - Present
    Monterrey, Nuevo León, Mexico
    Awarded as Top Performer, 2 years in a row (2022 and 2023), for exceding the sales quota.As a Turnitin Account Manager I am responsible for a defined book of business, with the objective of ensuring that my customers obtain maximum value from their Turnitin products and services; therefore ensuring the growth of the portfolio. ResponsibilitiesManage contract renewals and new business growth within existing accounts.Increase the value customers obtain by driving adoption and usage of Turnitin’s solutions across my customers.Flag any low usage accounts and work with the customer and the Professional Education Services team to drive adoption and usage.Identify Cross- and Up sell opportunities within my account base, build plans to utilize these opportunities, and take action to close these opportunities while ensuring the renewal process is executed timely and effectively.Be a thought leader and trusted advisor to my customers and maintain an effective contact strategy, expanding my sphere of influence across roles, faculties, and departments within each institution.Gain and maintain deep relevant knowledge of the EdTech industry, our products, and services.Document and keep track of client activity, notes, and next steps clearly in Salesforce.Ensure that accurate monthly, quarterly and annual forecasts are provided to my managerUnderstand and follow key educational trends and legislation in the territory and use this knowledge to identify opportunities for myself and the wider team.
  • Byju'S Futureschool
    Math Curriculum Expert
    Byju'S Futureschool Apr 2021 - Sep 2022
    Home Office
    To create detailed, engaging curriculum and qualityresources, collaborate with math experts, outline objectives,and provide feasible time frames for the execution of thesame- To interpret the existing curriculum standards and to translateand review lesson plans- To collaborate with educators, subject experts, policymakers,and other professionals to develop quality curricula andlearning resources for Math
  • San Felipe Institute
    Middle School Mathematics Teacher
    San Felipe Institute Jul 2018 - Mar 2022
    Monterrey, Nuevo León, Mexico
    -Plan, deliver and evaluate lessons-Assess student learning-Provide feedback and instruction to students-Serve as a Middle School student advisor-Engage in curricular review and mapping-Nurture a partnering relationship with students and their families--During Covid Pandemic-- Remote Teaching, online classes, online assessments, video classes.Lesson plans design, Rubrics. Project Based Teaching, formative and summative assessments design.
  • Colegio Internacional De Carabobo
    High School Mathematics Teacher
    Colegio Internacional De Carabobo Jan 2015 - Jun 2018
    Valencia, Carabobo, Venezuela
    To teach middle school and hig school mathematics, including Algebra 1, Algebra 2, and Statistics using the Common Core Standards for each subject.To give after school support for students.To provide students with appropriate learning activities and experiences designed to fulfill their potential for intellectual, emotional, physical, and social growth. To enable students to develop competencies and skills to function successfully in society.---To give support in both English and Spanish languages when needed.
  • Ioi
    Marketing And Sales Superintendent
    Ioi Oct 2013 - 2015
    Carabobo, Venezuela
    To manage marketing department. B2B sales. To apply marketing, media, and relationships tools in order to attract new business opportunities. To identify improvement opportunities and take advantage of them. To be responsible of company pop material such as brochures in both physical and digital formats (website). To effectively use communication tools such as phone calls, e-mails, in order to get a personal interview with the customer. Market research to find key customers.Key Accomplishments• Client portfolio increased from 135 to 350 in a 6 months period• Keeping updated solvencies, bank references and clients references.• Web page, digital presentation and brochures updated • Company’s works expertise updated• Constantly attracting new customers and enlarging the customer portfolio• Web Platform, e-mail marketing, digital marketing• Key customers management and presentations• Planning an events organization in order present the Corporation for a specific audience.
  • Volvo Construction Equipment
    Sales Engineer
    Volvo Construction Equipment Nov 2010 - Oct 2013
    Carabobo, Venezuela
    Company leader on Machinery for Construction, Agriculture and Environment. Competitors of brands such as Caterpillar, Komatsu, Case, among others.Sales Engineer: Marketing of construction machinery. Attracting new customers and following up existing customers, providing technical support and assistance, meeting goals. Direct care of clients at different levels. Supporting other vendors in order to close sales.Key Accomplishments• Client portfolio increased and updating of old clients database• Capture of Key Customers and the subsequent follow up to ensure an optimal after sales attention• Key customers management
  • Huawei Technologies
    Edd Engineer
    Huawei Technologies Feb 2007 - Dec 2009
    Caracas, Venezuela
    To design detailed engineering for optical networks, to give technical support, cells inspections, Autocad drawings and designs for customers environments, to create documents and wiring tables. Knowledge of PDH, SDH, DWDM, ASON technologies. Optical networks department manager substitute. Key Accomplishments• Time optimization in the making of all documents, minimizing errors in processes• Improved the team-work environment, by assigning different tasks to each member of the group• Established new and achievable goals and quality processes in order to keep the team focused
  • Inder National Institute For Rural Development
    Electrical Engineer
    Inder National Institute For Rural Development Sep 2006 - Feb 2007
    Caracas, Venezuela
    To review and analyze projects and budgets. To review valuations and analyze unit prices. To execute the inspections and to make the drafts for the bidding processes.Key Accomplishments• Made the automation of the approval system for valuations, which made it ethical and friendly• Implemented photos against valuations review• Recognition given by the company from the attention and explanation given to customers with inconsistencies in their valuations
  • Citm Consorcio De Inspección Trolmerida
    Inspector Engineer
    Citm Consorcio De Inspección Trolmerida Oct 2005 - Aug 2006
    Mérida, Venezuela
    Fieldwork. To be responsible for inspecting electromechanical works related to the construction of Merida's Trolebus. On site troubleshooting. To generate reports of the finished work.

Mariana Ayesterán Jerez Skills

Microsoft Office Liderazgo De Equipos Microsoft Excel Gerencia De Ventas Ventas Liderazgo Planeamiento De Proyectos Telecomunicaciones Marketing De Productos Sales Management Mercadotecnia Estrategia Empresarial Microsoft Word Estrategia De Mercadotecnia Product Marketing Engineering Marketing Strategy Leadership Management Strategic Planning Project Management Microsoft Powerpoint Direct Sales Problem Solving Account Management Social Media Marketing Team Management Entrenamiento Presupuestos Trabajo En Equipo Plan De Negocio Marketing Orientado Al Cliente Cambio Organizacional

Mariana Ayesterán Jerez Education Details

Frequently Asked Questions about Mariana Ayesterán Jerez

What company does Mariana Ayesterán Jerez work for?

Mariana Ayesterán Jerez works for Turnitin

What is Mariana Ayesterán Jerez's role at the current company?

Mariana Ayesterán Jerez's current role is Customer Success Manager LATAM at Turnitin - Bilingual Professional.

What schools did Mariana Ayesterán Jerez attend?

Mariana Ayesterán Jerez attended Universidad De Los Andes (Ve), Fundese, Universidad Pedagógica Experimental Libertador.

What skills is Mariana Ayesterán Jerez known for?

Mariana Ayesterán Jerez has skills like Microsoft Office, Liderazgo De Equipos, Microsoft Excel, Gerencia De Ventas, Ventas, Liderazgo, Planeamiento De Proyectos, Telecomunicaciones, Marketing De Productos, Sales Management, Mercadotecnia, Estrategia Empresarial.

Who are Mariana Ayesterán Jerez's colleagues?

Mariana Ayesterán Jerez's colleagues are Jarra A., Marina Maffia, Alvar Paredes, Ph.d, Anna M., Charlotte Mclelland, Ashley Membreno, Maria Rebecca Bianca De Vera.

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