• Conduct market research to identify potential clients, industry trends, and competitive insights.• Analyze market data to develop informed businessdevelopment strategies.• Developed and implemented effective sales support strategies that resulted to increase in sales revenue.• Identify and qualify leads through various channels, including networking events, online research, and industry conferences.• Develop and maintain a robust pipeline of potential clients.• Prepare compelling proposals and presentations that highlight the company's capabilities and value proposition.• Work closely with the sales & marketing team and technical teams to customize proposals to client requirements.• Established and maintained strong relationships with key clients, addressing their concerns and ensuring a high level of customer satisfaction.•Monitor to ensure the completion and delivery of services to customers.• Implemented CRM systems (Odoo) to streamline salesprocesses, customer data accuracy and sales pipeline.• Fulfillment of additional tasks that assigned by management.

Promoted to Sales Support Manager direct report to CEO and Presales Director. Lead the sales support team and responsibility of planning to extend network coverage and new products. Supporting sales team and strategic planning team to get higher value in company’s revenue.• Preparation of presentations about the products or services with all their values for the usage of the sales department.• Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands.• Ensure the correct products and services are delivered to customers in a timely manner.• Direct management to the sales support team be updated the data/information to support the sales team’s requirement.• Resolve and coordinate any issues and problems faced by customers and deal with complaints to maintain trust.• Weekly meeting with sales support team and direct report to Presales Director and CEO.• Overseeing the activities and performance of the sales support team and coordinating with the marketing team on lead generation.

• Responsible for all support to the Sales team based on customer requirements/demands (technical, commercial and project timeline).• Check Feasibility and Request Quotation to supplier/Vendor and Partner.• Initiate and Cooperate with Implementation team, Operation team and Service Delivery to know feasibility and project timeline as per sales requests.• Preparation of presentations about the product/services with all values for the usage of the sales department.• Daily Check and Follow up sales account in CRM.• Fulfillment of additional tasks that assigned by management.

Project Success• Manage successfully MPT project to delivering HP printers to 46 locations all around Myanmar region (Project Planning, Delivering, Installation, Commission and Training).• Market research for HP products locally.• Responsible for technical sales and customer management and cooperate with Presales team for Government Tender and project proposal for equipment.• Prepare and send quotations as per customer requirement.• Check and follow-up the quotation email day by day.• Follow up customers and projects to ensure they are done on time.• Provide updated information to existing partners and customers.• Check and co-operate with the Presales team and technical team to ensure customer problems are solved in time.• Fulfillment of additional tasks that are assigned by management.