Conducting analyses in the direction of optimizing products and processes, holding continuous meetings with customers and related parties, collecting customer opinions, preparing solutions; Visualization processes, detecting dependencies, removal of clauses from processes that lead to loss of time and energy; Conducting cost-benefit analysis of products and processes; Clear communication of technical documentation (user and technical level) and solutions to the team; Predetermination of potential risks, consideration, compliance with internal rules and procedures; Finding and implementing innovative solutions; Sharing successful practices with internal business analysts, learning and applying their practices

Lead the product related process;Analysis and acceptance of stakeholder requirements;Develop new proposals and solutions related to the product;Discuss requirements and final analysis results with relevant teams;Plan and prioritize work related to products;Determine acceptance criteria for each task and design test cases;Organization and provision of end-user training.

Creating a detailed business analysis, outlining problems, opportunities and solutions for a business;Defining business requirements and reporting them back to stakeholders.;Preparation of business procedure and analysis documents;Preparation of Terms of Reference;Detailed analysis of risky procedures and identification of problems;Development of creative and new solutions to problems and planning their adoption.

Analyzing and drawing business process flow chartsMaintaining existing configuration for improving business process.Preparing technical specification for enhancement (reports).Preparing authorizations (role).Conducting user acceptance test.Conducting training for user.Supporting end user.Supported Implementation (post Go Live), ensured that end user was able to handle their job in programs

Track issues in software and hardware operation.Provide training and documentation for trending issues.Coordinate efforts with other teams and teammates to resolve issues quicklyPerform root cause analysis for each issue, escalating as necessary.