Aykut Saglam (Phd) Email & Phone Number

Istanbul, Turkey

Some of Our Distributions and Partnerships; Grandstream, Sangoma, Calipera, Alphatech Trueconf, Jabra and SpectraLink.Empatiq is offering distribution, localization, technical and non-technical training, field installation operations, remote/on site managed services and after-sales services on a country scope with its talented business partners ecosystem of 600 partners. Premium portfolio of products and brands are offered to a multi layer customer segment. Include GSM and Landline Telecom Operators, System Integrators, Resellers and Large Enterprise Direct Customers. Some of Our Customers and Projects; - 60K pcs Grandstream VideoPhone Projects with Turk Telekom ref: http://www.ttvideofon.com/ - Grandstream VoIP ATA with Turk Telekom ref: http://www.wirofon.com - over 200K pcs Tplink ADSL Modem with TTNET

- Managing sales of Teles NGN-VoIP-GSM products( country of origin Germany) for telecom operators and reseller channel - Managing the relations with Telecom Operators, organizing marketing and training activities - Project planning for sales and escalation some specific needs to technical team - Re-organizing the reseller channel and training for GSM GW and Analog-PRI VoIP GW ---- Follow up the support, upgrades and similar relations with the telecom operators whose infrastructure was built previously by TELES

Designing, content management and follow up the testing of 2N,Xpeech,Vegastream and Artech VoIP-GSM product group - Remote installation, management and support of Xpeech / Vegastream VoIP and 2N GSM products,- Providing support to field teams in installation of Residential IP customers- Standartization and development of all VoIP and GSM products to Türkish Telekom infrastructure- Follow up of Reseller Channel sales activities and Project management, - Project and meeting organization for customer needs together with the Sales Department,- Organization of sales and technical trainings of 200 resellers ,- Management of technical relations with the Distributor companies,- Analyzing and reporting of the future solutions and products especially based on telco sector

- Installation, management and support of Teles NGN products ( country of Origin Germany)- Teles iswitch (SoftSwitch) management, CDR monitoring, Routing- Provide installation support for Residential IP customers (Quintum, Audiocodes, Mediatrix, Welltech)- Tracing the CDR and ASR thats on IP and PSTN in Prepaid and Postpaid system,- Works on OpenSource GnuGK and Asterisk,- Monitoring on Cisco network,- PIX & BSD firewall instalaltion and management,- Follow up and Project management of Reseller Channel sales, - Forming the criteria of Reseller Channel performance and follow up of it,- Project and meeting organization for customer needs together with the Sales Department,- Reaching 11000 enterprise customer together with Sales,- Organization of sales and technical trainings of 200 resellers,- Configuration and organization of Bank, Hotel, Callcenter, Callshop projects,

- Supporting LL, FR, ATM and DSL devices - Supporting datacenter customers- Monitoring customer networks

Doctor Of Philosophy - Phd, Biomedical/Medical Engineering

Computer Science

Computer Science