Ayla B.

Ayla B. Email and Phone Number

Detail-Oriented Professional | Customer Service Advocate | Aspiring Team Leader @ ProAdjuster Chiropractic Clinic
virginia beach, virginia, united states
Ayla B.'s Location
Virginia Beach, Virginia, United States, United States
Ayla B.'s Contact Details
About Ayla B.

The resume me: Reliable and detail-oriented insurance professional with a track record of managing tasks efficiently while delivering top-notch customer service. Recognized as a team player who thrives in fast-paced environments and handles diverse responsibilities. Excited to apply my fine-tuned skills, education, and experience to excel in a new role and further develop as a professional.The Personal Me:I find happiness in the simple pleasures of life: spending time with family, exploring the outdoors, hanging out by the beach, and losing myself in a good book. I have a passion for music, often playing songs on repeat until I can sing them perfectly. I believe in the beauty of the human experience and the importance of lifelong learning.In my free time, I enjoy strategy and management video games, which have surprisingly enriched my skills in those areas. Over the past year, I’ve taken on the role of managing and moderating a Book Club with 17 members, where I’ve gained valuable experience in leadership, organization, social media, and event planning, all while enjoying a fulfilling hobby amongst friends.In summary, I am dedicated to continually expanding my knowledge and skills, while building meaningful connections and making a positive impact in everything I do.

Ayla B.'s Current Company Details
ProAdjuster Chiropractic Clinic

Proadjuster Chiropractic Clinic

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Detail-Oriented Professional | Customer Service Advocate | Aspiring Team Leader
virginia beach, virginia, united states
Employees:
2
Ayla B. Work Experience Details
  • Proadjuster Chiropractic Clinic
    Chiropractic Assistant
    Proadjuster Chiropractic Clinic Nov 2024 - Present
    - Manage patient scheduling, maintain accurate and confidential records, and coordinate follow-up appointments.- Guide patients on aftercare practices, clarify questions about chiropractic treatments, and reinforce office policies to support patient understanding.- Serve as a primary point of contact by answering calls, addressing inquiries, and scheduling appointments, creating a welcoming and informed first impression.
  • Geico
    Home, Auto, & Cycle Service Agent
    Geico Nov 2020 - Sep 2024
    Virginia Beach, Virginia, United States
    -Clarified insurance contracts for customer understanding, facilitated underwriting referrals, and authorized coverage.-Managed systems, keeping customer records up to date and easily accessible.-Attained Gold Chairman's Club status, ranking within the top 1% of customer service agents in the company for showcasing an exceptional performance record in sales and customer service metrics.-Provided support to colleagues during supervisor unavailability for continuity of operations.-Selected by the training department for new customer service research and sales initiatives, contributing to efficiency and sales improvements.-Handled insurance inquiries, resolved coverage issues, and guided clients through pre-authorization.-Maintained compliance with relevant regulations and ensured accurate documentation.-Specialized in selling customized umbrella and identity theft insurance policies by evaluating client needs and providing tailored coverage solutions.-Proactively addressed day-to-day account-related issues, providing analytical solutions and direction between clients and service providers to resolve issues promptly.-Utilized over 20 advanced insurance systems maintaining compliance and attention to detail.
  • Republic Airline
    Flight Attendant
    Republic Airline Jan 2017 - Nov 2020
    Indianapolis, Indiana, United States
    -Conducted safety checks and provided clear instructions to guarantee passenger safety and comfort on flights.-Consistently received high passenger satisfaction scores through excellent customer service and attention to detail.-Collaborated with the flight crew to manage in-flight emergencies, including medical incidents and unruly passenger situations, demonstrating calm and effective crisis management skills.-Maintained a thorough understanding of aircraft equipment and emergency procedures, regularly participating in recurrent training to stay up-to-date with safety protocols.-Adhered to strict flight schedules while continuously assisting customers to ensure punctuality.-Assisted with the preparation and presentation of in-flight meals and refreshments-Enforced and followed FAA regulations for safety
  • Mktg
    Promotional Model
    Mktg May 2017 - Dec 2018
    Hampton Roads, Va
    -Delivered exceptional customer experiences by presenting a friendly and knowledgeable demeanor to consumers at bars and retail shops.-Effectively communicated brand knowledge in an easy, precise, and pleasant manner, helping consumers understand and appreciate the product.-Created exciting and engaging events, providing consumers with the opportunity to sample products and experience the brand.-Conducted research and gathered consumer feedback on product preferences.
  • Bar Louie
    Server
    Bar Louie Sep 2017 - Jan 2018
    Arlington, Va
    -Presented daily menus, provided detailed explanations, and offered personalized recommendations.-Demonstrated a strong commitment to cleanliness and hygiene to contribute to the maintenance of a clean restaurant.-Skillfully and responsibly served alcoholic beverages, adhering to all relevant regulations and safety guidelines.
  • Jes Construction
    Appointment Care Specialist
    Jes Construction Jun 2015 - Jan 2017
    Virginia Beach, Va
    -Delivered exceptional customer care, booking client appointments and handling follow-ups for home repair services through inbound and outbound calls.-Assisted executives by managing additional projects and clerical tasks for office management.-Scheduled appointments for residential customers and assisted management and team members by managing additional responsibilities for office management, including handling work orders, documentation, and administration.-Developed comprehensive training manuals and other documents used for onboarding new hires.-Played a role in talent acquisition by recruiting and training 2 new employees and mentoring an additional 6, contributing to team growth and development.-Created visual and written training manuals and onboarding documents used for new hires.-Presented documents and reports to upper management, providing insight and data.-Contributed $300,000+ in annual revenue by consistently exceeding sales targets and building strong client relationships.
  • Gold Key Resorts / Professional Hospitality Resources (Phr) Hotels & Resorts
    Reservations Agent
    Gold Key Resorts / Professional Hospitality Resources (Phr) Hotels & Resorts Feb 2015 - Jun 2015
    Virginia Beach, Va
    -Conducted sales and exceeded goals while delivering customer service through inbound calls-Demonstrated ability to upsell and accommodate guest preferences through an inbound call system while providing excellent customer service and meeting sales goals.
  • Organically Clean
    House Keeper
    Organically Clean Jul 2011 - Mar 2015
    Virginia Beach, Va
    -Managed residential homes and businesses cleaning operations.-Collaborated with a team to efficiently complete tasks within established timeframes.- Assisted supervisor by taking on additional tasks and responsibilities as a shift leader.- Trained new employees, equipping them with the necessary skills and knowledge.
  • The Wendy'S Company
    Crew Member
    The Wendy'S Company Jul 2008 - Aug 2013
    Virginia Beach, Virginia
    - Prepared and served food to customers, maintaining quality and safety standards.-Operated cash registers and handled financial transactions accurately, providing excellent customer service during the ordering and payment process.-Trained and onboarded new crew members.

Ayla B. Skills

Customer Service Communication Teamwork Hospitality Social Media Leadership Public Speaking Microsoft Office Advertising Time Management Restaurants Hotels Customer Satisfaction Marketing Food And Beverage Sales Marketing Communications Cash Register Networking Problem Solving Organization Skills Modeling House Cleaning Pet Sitting Team Leadership Writing Acting Creative Writing Negotiation Telecommunications Phone Etiquette Computer Competency Troubleshooting Multi Line Phone Voice Acting Singing Typing Photoshop Youtube

Ayla B. Education Details

Frequently Asked Questions about Ayla B.

What company does Ayla B. work for?

Ayla B. works for Proadjuster Chiropractic Clinic

What is Ayla B.'s role at the current company?

Ayla B.'s current role is Detail-Oriented Professional | Customer Service Advocate | Aspiring Team Leader.

What is Ayla B.'s email address?

Ayla B.'s email address is ay****@****ail.com

What schools did Ayla B. attend?

Ayla B. attended Old Dominion University, Southern New Hampshire University, Tidewater Community College, Floyd E. Kellam High School, Longwood University, Longwood University, Longwood University.

What are some of Ayla B.'s interests?

Ayla B. has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights.

What skills is Ayla B. known for?

Ayla B. has skills like Customer Service, Communication, Teamwork, Hospitality, Social Media, Leadership, Public Speaking, Microsoft Office, Advertising, Time Management, Restaurants, Hotels.

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