Md
Established a state-of-the-art dental practice inside the largest mall of the world The Dubai Mall. The clinic specialized in high value cosmetic services and organic products unique to the dental practice. • Built entire practice form the ground up and became one of the most successful dental and dermatology centers in Dubai• Established and customized all aspects of operation from service fulfillment, assurance, billing, IT, legal, operation, customer service, marketing.• Trained all staff in customer service and sales. All employees where trained to upsell and convince patients to do services on the spot.• Managed to increase ARPU per client by more than 500% by developing an innovative and easy checklist for doctors to propose to clients while doing the check-up.• Trained doctors how to earn clients trust very quickly.• Expanded operations by buying a distressed clinic in TECOM in 2018 and added dermatology specialization into the practice.• Serviced more than 30,000 clients• Recognized as the Best Dental Clinic 2018, 2019 by MEA business awards.• Company was profitable after first year of operation• Sold the company in 2020