Ayman Al-Bashir Email & Phone Number

Saudi Arabia

Thuwal, Makkah, Saudi Arabia

• Responsible for managing several concurrent high visibility projects using agile methods in a fast-paced environment.• Monitoring & Creating planning and performance studies, generating reports, plans, and managing KPIs.• Monitoring department schedules, KPIs, budget, inventory, and staff trainings.• Maintaining optimally efficient inventory of materials and assets.• Reviewing development proposals to ensure compliance with contractual requirements.• Preparing proposals… Show more • Responsible for managing several concurrent high visibility projects using agile methods in a fast-paced environment.• Monitoring & Creating planning and performance studies, generating reports, plans, and managing KPIs.• Monitoring department schedules, KPIs, budget, inventory, and staff trainings.• Maintaining optimally efficient inventory of materials and assets.• Reviewing development proposals to ensure compliance with contractual requirements.• Preparing proposals and site plans in conformance with operational and contractual requirements.• Acting as intermediary between Accommodation & all other related services.• Setting goals, policies, and procedures for Accommodation Services department.• Developing, directing, and implementing business process excellence and process improvement initiatives, including process mapping and process design and solutions in anticipation of trends.• Collecting and testing ideas within the department, assessing and prioritizing opportunities in line with business strategy. Developing (in collaboration with other managers) strategic plans, aligned with the company Strategy in achieving the growth of business, ensuring staff and financial resource requirements are fully understood.• Managing the Business Performance team, overseeing team objectives and the delivery of business performance solutions.• Providing support to management in achieving the departmental Strategic Plan including reviewing performance against the strategic objectives.• Establishing and maintaining communication links/processes/efficient systems, accurate reporting structures and timely advice in a professional manner. Show less

Kaust Project

 Providing professional compliance, audits and inspections to the KAUST community & to assist theHousing Service Management with daily operation. Monitoring the daily services, communication and processes that support the core business ofKAUST through a Service Provider. Prepare and develop plans and reports to support Housing operation. Coordinating with other services such as Human Resources, Relocation teams as well as otherservices to ensure successful arrival… Show more  Providing professional compliance, audits and inspections to the KAUST community & to assist theHousing Service Management with daily operation. Monitoring the daily services, communication and processes that support the core business ofKAUST through a Service Provider. Prepare and develop plans and reports to support Housing operation. Coordinating with other services such as Human Resources, Relocation teams as well as otherservices to ensure successful arrival and accommodation of new arrivals into the KAUST community. Monitor and enhance Housing software’s and systems. Communicate and Follow up with other services for work completion. Handling housing related complaints. Auditing the service provider processes such as the up keeping of vacant units, units preparationas well as the departure processes. Managing Housing Service software tools, reports on administrative level such as SAP, SharePoint,Power BI, DocuSign, ZenDesk among others. Show less

• Providing professional compliance, audits and inspections to the KAUST community & to assist the Housing Service Management with daily operation.• Monitoring the daily services, communication and processes that support the core business of KAUST through a Service Provider.• Conducting daily and weekly walk thru with community department required, prepare report and communicate findings to help desk.• Handling housing related complaints.• Auditing the service provider processes… Show more • Providing professional compliance, audits and inspections to the KAUST community & to assist the Housing Service Management with daily operation.• Monitoring the daily services, communication and processes that support the core business of KAUST through a Service Provider.• Conducting daily and weekly walk thru with community department required, prepare report and communicate findings to help desk.• Handling housing related complaints.• Auditing the service provider processes such as the up keeping of vacant units, units preparation as well as the departure processes. Show less

Kaust Project-Ksa

• Handling phone calls and e-mails received via the helpdesk phone line and e-mail in a professional manner.• Assisting requesters in all their enquiries such as logging service request tickets, providing phone numbers and answering their enquiries.• Following up with responsible teams to ensure that requestors’ requests are resolved.• Conducting customer satisfaction surveys to ensure with requestors that their tasks have been resolved.