Ayman Ali Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• Processing all types of maintenance service requests for Small and Medium Enterprise, and Wholesale Banking Group accounts.
• Efficiently managing and organizing documentation in accordance with established standards, policies, and timelines to support operational excellence and overall mission fulfilment.
• Ensuring client records are properly created and updated
• Identifying any potential risk/fraud and taking precautionary action.
• Ensuring monitoring unit activity against Anti Money Laundry according to policy.
• Establishing daily reports presented to upper management on the status of the assigned service requests.

Dubai, United Arab Emirates

• Identifying potential sales leads.
• Contacting and Serving as the leading intermediary between the company and its potential clients for the presentation of its products and services.
• Setting up accounts for closed deals and making sure it meets the client’s operational strategy.
• Utilizing aftermarket strategies to upsell additional system features, ensuring end users canfully leverage the available functionalities of the system.

Beirut, Lebanon

• Planning, then launching a project that encourages potential clients to order online.
• Supporting customer service, and online delivery activities, by coordinating and directing members.
• Digital Marketing and advertising using social media platforms and Google ads for exposure purposes.
• Identifying potential locations for the expansion of the brands.

Beirut, Lebanon

• Successfully overseeing daily operations in the sales department.

Beirut, Lebanon

• Selling products and services, using solid arguments to prospective customers.

Master Of Business Administration - Mba

Bachelor Of Business Administration - Bba, Business Administration And Management, General, Cgpa 3.12