Ayman Basher Email & Phone Number

Abu Dhabi, United Arab Emirates

United Arab Emirates

• Responsible for ensuring that stores are meeting KPIS and standard operating procedures to maintain brand and company standards. • Support stores in maximizing revenue and driving sales, to meet the monthly sales objectives. • Facilitate the ROM, as well as assist the SMs in controlling shrinkage to the acceptable limit to meet the company standards. • Facilitate the ROM in managing and developing the store staff to ensure a fully motivated and engaged workforce. • Facilitate… Show more • Responsible for ensuring that stores are meeting KPIS and standard operating procedures to maintain brand and company standards. • Support stores in maximizing revenue and driving sales, to meet the monthly sales objectives. • Facilitate the ROM, as well as assist the SMs in controlling shrinkage to the acceptable limit to meet the company standards. • Facilitate the ROM in managing and developing the store staff to ensure a fully motivated and engaged workforce. • Facilitate the ROM in conducting HR-related deliverables like appraisals, investigating disciplinary issues etc. to satisfy the HR/legal requirements. • Facilitate the ROM in training store-based staff in product knowledge, store operational procedures, customer service, selling skills etc. to maintain store standards and drive sales. Responsible for developing and maintaining an open, efficient and effective channel of communication with the store staff, ROM and other departments to ensure that accurate information is passed on in a timely manner. • Responsible for ensuring that the store staff is kept fully informed and up-to-date on all information relevant to them, to ensure for them to meet company standards. • Facilitate the ROM in maintaining up-to-date information about fashion trends, customer profile, competition within the regional market etc. to ensure that the buying is in line with the demands of the market, customer service is enhanced, and staff profiles are suited to the brand/client profile. • Responsible for maintaining up-to-date brand knowledge and a full understanding of the brand history to ensure that the brand image is always upheld. Show less

Riyadh, Saudi Arabia

Retail operations concerns the work that individuals do to keep a retail store functioning. This includes both retail salespeople and managers in all types of retail stores, including small stores with only a handful of workers and large chain stores of employees. have strong communication skills and the ability to handle difficult customers. Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting… Show more Retail operations concerns the work that individuals do to keep a retail store functioning. This includes both retail salespeople and managers in all types of retail stores, including small stores with only a handful of workers and large chain stores of employees. have strong communication skills and the ability to handle difficult customers. Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees. Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.scheduling expenditures; analysing variances; initiating corrective actions.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. • Ensures availability of merchandise and services by approving contracts; maintaining inventories. • Formulates pricing policies by reviewing merchandising activities determining additional needed sales promotion authorizing clearance sales studying trends. • Markets merchandise by studying advertising, sales promotion, and display plans; analysing operating and financial statements for profitability ratios. • Secures merchandise by implementing security systems and measures. • Protects employees and customers by providing a safe and clean store environment. • Maintains the stability and reputation of the store by complying with legal requirements. • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Show less

Khartoum, Sudan

• Assist the Operations manager on everyday retail management -Stock control (transfers between stores) -Sales control (sales analyses) -Inventories (execution + analysis) -In season transfer• Manage the CRM (customer relationship management) in the stores POS systems providing weekly feedback to stores on individual performance and provide ongoing training to improve performance• Supervise mailing list + seasonal product mailings for new collaborations and sales•… Show more • Assist the Operations manager on everyday retail management -Stock control (transfers between stores) -Sales control (sales analyses) -Inventories (execution + analysis) -In season transfer• Manage the CRM (customer relationship management) in the stores POS systems providing weekly feedback to stores on individual performance and provide ongoing training to improve performance• Supervise mailing list + seasonal product mailings for new collaborations and sales• Set up and execution of the seasonal sample sales event• Assist the Store manager in Showroom sales Show less