•Proactively Managing and Preserve the organization's IT infrastructure, including servers, networks, and software applications. •Develop and implement patch management strategies for Windows Server systems, ensuring systems are up-to-date with the latest security patches and updates.•Oversee and manage Windows Server environments to ensure high availability, reliability, and security.•Plan and execute patch deployments, minimizing downtime and impact on production environments. •Active Directory (AD) Administrator for managing and maintaining an organization's Active Directory infrastructure, which serves as a centralized directory service for managing user accounts, groups, computers, and other network resources within a Windows domain environment. •Design, implement, and maintain Active Directory infrastructure, including domains, forests, trusts, and organizational units (OUs).•Ensure security of data, network access, and Enterprise Backup infrastructure Server and Storage administration (NetApp, Dell VXRail and HP 3PAR Storage)•Collaborated closely with fellow IT team members and various departments to pinpoint and realizations IT solutions aimed at enhancing efficiency and productivity.•Comprehensive experience with 802.11a/b/g/n/ac/ax standards, WiFi driver installation, and wireless network configuration.•Oversee enterprise backup Administration (Veritas backup exec 16/20, Veeam 9.5) and SAN administration, coordinating with vendors for support and serving as the primary contact for high-impact service incidents.•Monitor and ensure the smooth operation of all virtual environments, including backups, to maintain optimal performance, efficiency, and availability.•Configure and manage virtualized environments using Hyper-V or, VMware, IBM, VDI (Citrix), Nutanix, Dell VxRail E560, including virtual machine (VM) provisioning, migration, and resource management. , conduct risk evaluations, and develop contingency strategies.

•Advanced understanding of Microsoft-based operating systems, particularly the latest iterations of Windows Server.•Proficiency in email archiving solutions and their administration.•Install, configure, and maintain Windows Server operating systems and associated software, including Active Directory, DNS, DHCP, and GPO.•Thorough comprehension of DNS (Domain Name System) infrastructure. Extensive experience with enterprise backup solutions like EMC Networker with Data Domain, HP Data Protector, Veem, Carbonite.•Proficient in implementing disaster recovery procedures.•Administrating and operating the operational of virtualization environment systems for e-government services. •Deliver technical assistance for the execution of e-government initiatives and the deployment of e-services.•Handle all systems supported by the Infrastructure team by performing enterprise storage, server, patch management, virtual machine management, virus scanning, etc. •Considerable proficiency in Office 365 administration •Offer technical assistance for continuous system maintenance. •Ensuring the highest levels of systems and infrastructure availability. •In-depth knowledge of proxy servers, including TMG servers configured in load-balanced mode•Grant hardware and software engineering support for Information Systems utilizing object oriented programming and client / server applications. •Intermediate level familiarity in applying the systems management lifecycle. •2 to 3 years of Service Management experience.

Responsible for proactive monitoring of physical and virtual server environment within our data center's global locations. Identify and resolve issues pertaining to servers, networks, and facility infrastructure through troubleshooting.Leverage monitoring solutions such as Manage Engine APM/OPM to oversee and manage system performance effectively.Monitoring: Continuously monitor datacenter infrastructure for performance hiccups, anomalies, and security breaches.Maintenance: Execute routine maintenance duties like hardware upgrades, server repairs, and equipment replacements to uphold peak performance.Troubleshooting: Swiftly diagnose and resolve hardware, software, and network issues to minimize operational downtime.Documentation: Maintain meticulous records of all datacenter activities, encompassing maintenance schedules, equipment inventory, and troubleshooting protocols.Security: Implement and enforce datacenter security protocols to fortify against unauthorized access and potential breaches.Capacity Planning: Monitor resource consumption and strategize for future capacity requirements to ensure scalability and operational efficiency.Collaboration: Foster close collaboration with other IT teams and external vendors to synchronize maintenance efforts and resolve intricate issues.Emergency Response: React promptly to datacenter crises and actively participate in disaster recovery endeavors as necessary.Support the deployment of development environments and applications used for building new offerings and applications that will be deployed into a mission critical SAS (Software as a Service) Hosting environment. Compliance: Ensure adherence to industry regulations and standards, such as PCI DSS and GDPR, as applicable.Continuous Improvement: Identify areas for enhancement within datacenter operations and implement measures to boost efficiency and reliability.Maintain a flexible schedule shift, which may include working weekends and holidays as needed.