• Led internal teams and aided in closing and delivering 60 IT projects to clients, ensuring strict adherence to scope, timeline, budget, and quality requirements.• Controlled day-to-day operations, aided in project milestones and in the entire project lifecycle for project managers to achieve efficient project completion.• Handled stakeholder’s communication, quality assurance, documentation, and managing vendors for both internal and external projects.• Controlled the report’s analyzation and communication with the PMO team and upper management, while leading the implementation of CRM and ERP systems to oversee project financials, revenue projections, invoicing, and project advancement.• Provided guidance and oversight to project managers, ensuring compliance with internal PMO procedures and policies