Strategic Management I Leadership I Decision Making I Problem Solving I Marketing Strategy I Contemporary Management I Coaching I Risk Taker I Business Development I Project Management I Business Finance I Human Resource Management I Product Management I Branding Management I Marketing Management I Digital Marketing Management

Domain Registration I Web Hosting I Mobile Apps Marketing I Security Consultant I SSL Certification Consultant I Website Marketing I Digital Marketing I SEO Management I Windows Azure Marketing I Google Cloud Marketing I Amazon AWS Marketing I AI I ML I Artificial Intelligence I Machine Learning I Big Data I SAP HANA I SAP AI I Deep Learning

- Management: Designed team strategies, coordinated timetables, budgeted, hired, managed vendors- Account Management: Strategized & serviced key clients, territories, & relationships; resolved issues- Sales: Identified critical business challenges, proposed solutions, closed major deals, set records- Persuasion: Sold & marketed information technology, overcame objections, won agreements- Government: Determined compliance with federal regulations, adjudicated claims, authorized benefits- Public Relations: Represented companies & agency; managed relationships; worked trade shows- Team Building: Led numerous ad hoc and permanent teams, mentored, coordinated communications- Negotiation: Forged agreements and contracts with multiple parties, closed license agreements Extensive track record with blue ribbon clients contacting all functions, roles, and mgmt. levels

• Analysis and Reporting • Information and Technology Proficiency • Problem Solving and Decision Making • Technical Industry and/or Profession Expertise

• Analysis and Reporting • Business Planning and Management • Communication and Presentation • Customer Focus and Relationship Building • Champion for Change • Influencing • Information and Technology Proficiency • Leadership • Problem Solving and Decision Making • Technical Industry and/or Profession Expertise

• Proven project management and leadership skills, including the ability to gather clear business requirements. • Proven ability to develop, document and maintain operational policies and procedures, including the designing and documenting detailed process flows, and the development of operational performance and quality metric standards and reports. • Proven experience working with analyses and reporting tools. • Knowledge of Property and Casualty industry.

• Works with appropriate personnel to allocate personnel time to project tasks and to track progress of their work. • Assesses and prepares to address the operational impacts, workflow, training, etc. issues of a project. • Assists Business Unit Leader in developing tactical and strategic product services and/or programs to support the business unit’s goals (financial, quality, production, customer service, operational efficiency, market share, etc.). • Works closely personnel and business partners to identify and maximize opportunities to use information and technology to improve product, service and/or program business processes. • Reviews, analyses, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs. • Consults personnel to determine business, functional and technical requirements for specified applications. • Coordinates the development of all approved versions of business and functional specifications for specified applications. Reviews use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents. • Develops effective reporting tools for the business unit. • Analysis the business unit’s activities and trends and compares analyses against the service standards and best practices. Presents findings and works with the Business Unit Leader and other personnel to identify and implement strategies that will address tactical and strategic goals. • Prepares routine reports (financial, quality, production, customer service, operational efficiency, market share, etc.). • Analysis trends and recommends adjustments address and/or capitalize on trends.