Operations Manager
CurrentDirect English Operation Manager/English Language Instructor. Managing and handling administrative and operational tasks and issues related to the instructors, students and the administration of the Direct English ESL Training Department. • Offering required and constant training and assessment/evaluation tests to instructors to ensure continued effectiveness and efficiency of the training process.• Maintaining general smooth workflow of the entire department. • Preparing weekly, monthly and periodical general assessment reports. • Monitoring lesson delivery processes individually to ensure high-quality training. • Preparing extensive extra-curricular training material. • Offering professional solutions to problems pertaining to students and instructors alike.• Conducting job interviews to hire professional instructors who meet and/or exceed the preset criteria.