• Monitoring, maintaining and configuring all network, wireless, voice and Security devices including all branches ( 24 Branch )• Configuring and maintaining all wireless devices DELL trend• Configuring and maintaining all network equipment such as CISCO ( 1900, 888 ) and Switches ( 2960 and 3650 )• Monitoring and enhancing BGP connection in all branches for best network performance• Working on all security system devices such as ( Paltoalto and Fortigate ) • Configuring IPSEC tunnels, Security rules and Policies to match the required environment needed• Configuring Cisco IP Phones via CUCM ( Cisco unified call manager )

• Installing and maintaining Core ISP Etisalat for devices NE40 ( Net Engine ), OSN and NE20 • Installing expansion of DSLAMs and expansion of E1 and STM-1 connectivity.• Troubleshooting of Network Failure and Outage inside Cairo• Available in 24x7 on-calls in any urgent case.• Site survey and PM.• Daily maintenance and problem resolution, operating system patches and software upgrades, routine hardware configuration Perform acceptance test for new Sites.• Configuration and troubleshooting for the following: Switches (Cisco 2950 series, 2960 series, 3560 series and 3750 series), Routers (cisco 2800 series, 1800 series, 800 series, 1700 series, 2600 series , HUAWEI NE40, NE20), DSLAMs (HUAWEI IPDSLAM 5600, 5603, HUAWEI ATM 5100,5103, Alcatel Zyxel , ISAM), AND transmission devices ( HUAWEI Metro 1000 , Huawei OSN 3500).• Maintenance all types of DSLAM, Integration and commissioning of Huawei equipment.• Maintenance all types of Huawei equipment switches.• Installation of DDF and Blocks attached with DSLAMs for the connectivity subscribers.

ISP Etisalat project: Maintenance all types of DSLAM, Integration and commissioning of Huawei equipment. Maintenance all types of Huawei equipment switches. Installing and maintaining Core ISP Etisalat for devices NE40 ( Net Engine ), OSN and NE20 Maintaining 3G Huawei equipment for Mobinil GSM project. Installing expansion of DSLAMs and expansion of E1 and STM-1 connectivity. Installation of DDF and Blocks attached with DSLAMs for the connectivity subscribers.Vodafone IP microwave project: IP microwave field maintenance engineer RTN Transmission equipment maintenance engineer and connectivity correction Maintenance all types of transmission equipment, Integration and commissioning of Huaweiequipment. Installing and maintaining Core ISP Etisalat for devices NE40 (Net Engine), OSN and NE20. Maintenance all types of Huawei equipment transmission wise E1, E3, STM and Coaxialconnections.Ericsson project: PM for Ericsson sites inside Cairo. Battery test and clearing snags after maintenance. Responsible for all types of managerial department including the maintenance site engineer.

Site Engineer Installing all types of DSLAM, Integration and commissioning of Huawei equipment. Site engineer for the deployment of nileonline and LINKdotNET for maintaining and installingDSLAMs. Installing expansion of DSLAMs and expansion of E1 and STM-1 connectivity. Installation of DDF and Blocks attached with DSLAMs for the connectivity subscribers

JOB REPOSIBILITIES Customer care representative supporting all kinds of ADSL and broadband services. Managing and coordinating the tickets and problems created by the system with the concerndepartment. Solving customer problems through E-mail and chat program for live customers. Training new candidates for all kind of networks and preparing them to be ready for the customerservice work.6- Worked in Telecom Misr company